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Let me help you fix the unrecoverable error as soon as possible, @Sharal.
The operating system may have encountered issues during QuickBooks updates. That said, I suggest performing some troubleshooting when running QuickBooks Desktop. Let's start by running QuickBooks with administrator privileges to see if it work again.
You can right-click the QuickBooks Desktop icon on your desktop (or start menu) and then select Run as administrator.
If the issue persists, I suggest following Solution 4 in this article: Unrecoverable Error: General Troubleshooting Steps. It also covers other specific solutions based on the scenario you're getting. From there, make sure to download the QuickBooks Tool Hub to fix errors and issues.
Please come back post a comment here if you have other concerns or experience when running QuickBooks Desktop. I'm always ready to lend you a hand. Stay safe and healthy!
I downloaded the Tool Hub and followed all the steps 3 times. Rebooted computer as directed. QB still won't open. I get as far as inputting the password and then get the Unrecoverable Error popup.
I'm tired. I've tried everything I can think of and everything that has been suggested. Is it possible to uninstall QB and then reinstall to start from scratch? Would uninstalling QB affect my data file?
I need QB to work. I have paperwork piling up and cannot be down during the first of the month. Can anyone suggest anything else or confirm that I can reinstall my QB program file and then access my company file?
Which QB Desktop year version and Windows OS do you have?
I am using Quickbooks Pro Plus 2021 (Desktop version) and Windows 10.
I am using Quickbooks Pro Plus 2021 and Windows 10.
I have done everything you suggested on at least 2 different days. My Quickbooks is still dead.
As a last resort, I am considering uninstalling and reinstalling Quickbooks to start from scratch. However, I am concerned about losing my company file and years of data.
It has now been almost a month without being able to access my Quickbooks. I am completely stressed and this cannot continue.
I NEED, and cannot express this thought clearly enough, NEED Quickbooks to start working again.
If someone has any ideas, please let me know. I've tried all the basic trouble-shooting techniques and I am an experienced user, but this has me completely baffled.
HELP?!
Hi there, Sharal.
I appreciate you for performing the suggested troubleshooting to fix the issue. This isn't the kind of service we want you to experience while using QuickBooks Desktop. I've got other details to get you back on track.
Since the issue persists after completing the instructions above, I suggest clicking each article below. These provide another step that should be done to fix issues when you can't open QuickBooks and to resolve issues that cause QuickBooks Desktop to stop working.
On the other hand, please note that uninstalling and reinstalling Quickbooks can help fix company file issues w/o affecting your company data at all.
If the problem continues to occur, I suggest contacting our QuickBooks Support Team. They have the tools to pull your account and investigate the cause of the issue.
Then, to find articles you can bookmark for future use, check out our QuickBooks Desktop help articles site. Simply, enter a keyword of your concern on the search box or select any of the categories displayed.
Should you need any assistance opening your QuickBooks Desktop, please leave a reply below. I'm available here to help at any time. Take care always.
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