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HudsonMarketSquare
Level 1

transfer of ownership

I need to transfer ownership of a Desktop Pro. I created another account but the two are not linked.

3 Comments 3
ChristieAnn
QuickBooks Team

transfer of ownership

Hi there, HudsonMarketSquare.

 

Thank you for visiting the QuickBooks Community. I'll be sharing details to ensure you'll be able to transfer the ownership successfully.

 

To start with, what account are you're referring to? a company file or account in Intuit? if this is a company file, you have to make sure that you also update the company name when updating the primary contact. However, if this is an account for Intuit, I suggest ensuring that you set up and follow the correct way of transferring ownership. With this, please perform the process and details below.

 

If you've purchased the QBDT software from a retail store, you'll have to ask them to change the ownership under the new one. Then, chat or call our Live Support Team so we can update the contact information on your company file.

 

If you bought it from our website, you can log into the QuickBooks Account (CAMPS) online. Learn more about this site through this link: View, manage or update your Intuit account in CAMPs. Once you're logged into the site, you can now begin to change the primary contact.

 

Here's how:

 

  1. Scroll down to the Primary Contact section and choose Change.
  2. Select the new primary contact from the list of contacts on the account.
  3. Click Save and Close.

 

Additionally, I also suggest adding or updating the billing information to ensure that the payment details are up to date. 

 

If the current primary contact is no longer associated with the company and you wish to change it to a new one, you'll need to send a request to our support team. Then, we'll send an update via email for the status of the request.

 

You may share this article with the new owner of the account to see steps on how to move the company file to another location on the same computer or move your entire QuickBooks data folder: Move your company files to another computer.

 

Keep me posted if there's anything else you need about this concern or if you have any other questions concerning QuickBooks. I'm always here to help. Have a great day!

NDINDILIMANA Jules
Level 1

transfer of ownership

how can i share ownership?

jenop2
QuickBooks Team

transfer of ownership

Thanks for joining us here in the forum, NDINDILIMANA Jules.

 

I also want to ask if you meant to add a second admin for your QuickBooks or Intuit account? If so, you can follow these steps on how to add the secondary owner or user of the account:

 

  1. Sign in to My Account
  2. Proceed to the Manage your QuickBooks page, then select the product or service you’d like to manage.
  3. Check if you have the correct account.
  4. Scroll down to the Authorized Users section.
  5. Select Invite a User.
  6. Enter the Contact Info needed:
    • Name
    • Email
    • Phone number
  7. Click Send Invite

 

Then, inform the secondary owner or admin that they will receive an email invite to join your account. Here's an article abut this for more details: Add, Edit, and Remove Authorized Users.

 

You can read more details about managing your Intuit account here: Change, Manage or Update Your Intuit Account with CAMPs.

 

If you want to add the user or owner in the company file, use this article as a guide: QuickBooks Desktop Users and Restrictions.


Feel free to check out these articles as well for additional guidance and references:

 

 

The Community is always here if you need anything else. 

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