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jimjam apple pie
Level 1

Unapplied Cash Bill Payment Expense

I enter credit card charges in the credit card register. i then reconcile the credit card and enter a bill to pay it when it is due. i recently migrated my books from QB desktop to QB online and this line called Unapplied Cash Bill Payment Expense shows up on my P&L adding additional expense. the detail of this account is all of the credit card bills, how can I remove them or link them because it is showing additional expense. as a huge fan of QB desktop, I am confused why QB would allow their name on this horrendous product that is QBO. 

7 Comments 7
Kristine Mae
Moderator

Unapplied Cash Bill Payment Expense

We'll have to link it to the bill to resolve this, Jimjam apple pie. Let me guide you.

 

Here's how:

  1. Open the Profit and Loss report, then click the amount in the Unapplied Cash Bill Payment Expense section.
  2. Take note of the vendor and amount.
  3. Click the New or Plus sign (+) button.
  4. Select Pay bills.
  5. Look for the bill that matched the payment, then click the box.
  6. Click Save.

Once done, open the Profit and Loss report again, and the amount should be zero. You can check this article for more information: What to do if you see unapplied cash bill payment expense on your profit and loss.

 

We're just around if you need more of our help. Feel free to reach out to us again.

jimjam apple pie
Level 1

Unapplied Cash Bill Payment Expense

everything in Unapplied Cash Bill Payment Expense is a bill for the credit card and goes back years. when I reconcile the credit card and create a bill to pay when due, it ends up in this account. there are no unpaid bills related to anything in this account. why does this account even exist? QB desktop works perfectly and I've never seen this account there. all the credit card charges are doubled up on my p&l.

RCV
QuickBooks Team
QuickBooks Team

Unapplied Cash Bill Payment Expense

Thanks for coming back. This is not the impression we want you to experience when using QuickBooks Online (QBO), jimjam apple pie.

 

The Unapplied Cash Bill Payment Expense shows if a bill payment for a vendor is recorded before entering the bills. Also, when you entered bill payments without matching them to bills. If the same thing happens after performing the recommended solutions provided by my colleague or in the What to do if you see unapplied cash bill payment expense on your profit and loss article, I'd suggest contacting our Customer Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue.

 

You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one. Here's how to reach them: 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

Feel free to visit our Reports page for more insights about creating and managing reports.

 

I'll be right here to continue helping if you need a hand with memorizing your reports or any QBO related. Assistance is just one click away. Have a great weekend. 

dwreath
Level 1

Unapplied Cash Bill Payment Expense

I have the exact same issue.  Did you come up with a work around?

 

I enter the credit card charges as they are incurred/or used to pay bills

then reconcile the credit card when the statement comes in

when done reconciling - click the button that says enter bill to pay this statement

Enter the bill as prompted and this way it shows up on my payables

But now.... that means I have "Unapplied Cash Bill Payment Expense" account showing up on my P&Ls and the boss wants that gone.

 

I tried online support but they say it is entered correctly and they can't help me.

 

mlp5401
Level 1

Unapplied Cash Bill Payment Expense

I have the exact same issue.

After I reconcile a credit card statement  when done reconciling - click the button that says enter bill to pay this statement. We apply a payment and it still shows up in the  "Unapplied Cash Bill Payment Expense" account showing up on my P&Ls

 

kcmjan
Level 1

Unapplied Cash Bill Payment Expense

I have no transactions with payments  before the invoice date.

All my bills are associated with a payment; no unpaid bills.

So why the Unapplied Cash Bill Payment Expense?

All 9 items on my report are associated with 1 payment that includes 3 invoices and 6 vendor credits.

Where do I look next to get these off the P&L?

Also clicking the Plus sign button in the instructions above does nothing.

 

Jovychris_A
Moderator

Unapplied Cash Bill Payment Expense

Hi @kcmjan.

 

I'll share some details about how to get these off the P&L report.

 

Unapplied Cash Bill Payment Expense is used to report the Cash Basis expense from vendor/vendor payment checks that you've sent but not yet applied to a vendor/vendor bill. If you use this directly on a purchase, this can occur in the case that a bill is created for a credit card account balance.

 

In this case, you'll need to apply the bill payments to a bill that is dated before the bill payment or the actual bill payment date.

 

Here's how:

  1. With the Profit and Loss report open, select the Total amount on the Unapplied Cash Bill Payment Expense section.
  2. Take note of the bill payment amount and details.
  3. Select + New and then choose Bill.
  4. Fill out the form with the vendor name, amount, and date before the unapplied bill payment was created.
  5. Hit Save.

 

Once done, rerun your P & L to check the amount that should be removed on the Unapplied Cash Bill Payment Expense account.

 

You can review the article shared by my peer RCV about what to do if you see unapplied cash bill payment expense on your profit and loss.

 

I've also included an article on how you can match your credit card expenses if you have connected in QuickBooks: Categorize and match online banking transactions to QuickBooks Online.

 

Please place a comment if you have other concerns with offsetting transactions in your account registers. I can be of help to you anytime. Have a great day!

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