I appreciate you for ensuring your credentials are accurate, @footballfan5910. I'll make sure you'll be able to process your payroll.
To begin with, please ensure your QuickBooks Desktop (QBDT) is up-to-date and you've downloaded the latest tax table. This way, we can ensure your QBDT is running on with the newest patch and fixes. Then, update your payroll subscription again.
If the issue persist, I recommend logging out and logging back in to your Intuit Account to refresh it and for the changes to take effect. If this is not the case, I suggest contacting our support team. One of our agents can look into your account and investigate why you're still being prompt to reactive your account.
There, they can also share with you some troubleshooting steps in fixing the issue. Here's how to reach out to them:
- Go to Help menu then select QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then select Let's talk.
- Choose a way to connect.
Please ensure to check their support hours to know when agents are available.
When everything looks good, you can utilize this link for reference in seamlessly running your payroll: Learn about QuickBooks Desktop Payroll with how-to videos.
You might also want to check out this article that can guide you on how to let your employees view their paychecks online: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more.
I'm all ears if you need more help with managing your payroll and subscriptions. Please don't hesitate to leave the details in your reply and I'll take care of them for you. Have a good one and stay safe!
