What is Intuit's agent number?

"Would you believe"....86?

Oh you mean phone number? There are several based on your issue, where you are and your software version. And they do change. That is why the only true way to get a correct current number is to use the contact us link

I am unable to download a stick from a client into their file, because to the ridiculous passwords.

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@Anonymous wrote:

Hello, Norma3.

 

If you’re unable to restore QuickBooks portable file due to incorrect credentials, I’d recommend using the Automated Password Reset Tool for QuickBooks Desktop. This will let you set a new password after verifying some of the product’s information. For more information about this process, please refer to this article: https://quickbooks.intuit.com/community/Account-management/Use-the-Automated-Password-Reset-Tool-for-QuickBooks-Desktop/m-p/202652

Though, if you still need assistance from our phone support team, you can reach them through the steps below:

1. Click Help at the top. 
2. Select QuickBooks Desktop Help.
3. Click Contact Us. 
4. Give a brief description of your issue and click Continue.

You can always visit the QuickBooks Community space if you have further questions. 
 

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Let me step in and provide some clarity.

While it may sound nice and easy for an accountant to change their client's company password they would have to be already a named company Admin to have that privilege.

In addition @Norma3 never indicated what type of file she is dealing with, only that it is on a stick and she wants to incorporate it into her client's company file.

The passwords are not that ridiculous that the client cannot provide to the accountant. We do so and our accountant never has a problem opening or working with our accountant's copy.

Would be nice, though , if @Norma3  would start a new question with more detail rather than piggybacking onto an entirely unrelated question