Hello there, @Gutter guy. I'd love to help you with your issue when using QuickBooks Online (QBO).
To ensure we're on the same page, can you share with us the specific glitch and error message you're getting?
If you're using the QBO mobile app, in the meantime, we can clear the app's data to refresh QuickBooks and fix any common issues when accessing the account. Here's how:
For additional troubleshooting options for Android, you can check out this article: Fix common errors in the QuickBooks Online mobile app for Android.
You can also use this resource to view the chart and compare the QuickBooks features available on supported devices: Compare mobile app features.
I'm looking forward to your response. I want to make sure that everything is taken care of for you, @Gutter guy. Have a great day.
Because QB can’t get their life together and fix their jankey software. We could not do payroll today because their updates are fritzing again and won’t calculate taxes. But you can go on a list to get a notification when they do decide to fix it.
some of the glitches using quickbooks online includes:
not showing a QR or payment link on pdf invoices. I had this feature before and now I cannot find it anymore
When editing a bill from an image uploaded through banking/receipt when typing in the description the typing shows backward. Super anoying
It's nice to see you here, JulioS.
We can perform some basic troubleshooting steps to fix this. It could be that the stored cache in the system is the reason why a payment link on pdf invoices is not showing.
Let's start with accessing your QuickBooks account through a private browsing window. This will help us determine if this is a browser-related issue since this mode doesn't save site data and cache files.
Here are the shortcut keyboards:
If it works, we'll have to go back to your normal browser and perform a clear cache to clean up your system. Doing this process will also enhance your browsing experience. Alternatively, you can use other supported browsers to further isolate the issue.
For reference about creating invoices, you can check this article: Create invoices in QuickBooks Online.
Need help categorizing your income and expense bank transactions? This article can help you with the process: Categorize and match online bank transactions in QuickBooks Online.
If you need to learn more about processing invoices and payments in QuickBooks, please let me know. I'd be happy to address your concerns. If you want to complete other tasks, lay down the details and I'll help you out.