Why are my invoice payments not going through from the same customers from the previous week . Keeps saying in review and now I don’t have access to my pay

Our team needs to review the invoice payments which is why they're not going through, MsKays. Let me connect you with our dedicated Support Team to explain the situation and ask for details on why payments are in review.

When a payment is marked as In Review, it doesn't automatically mean there's an issue with the transaction. We only need to review it more to ensure accuracy and safeguard everyone involved. With this, you'll receive an email at the address associated with your Merchant Service Center login. It will elaborate on the reason for the review, provide direction, and specify any documents we may need from you.

It's important to note that we'll complete the review within two (2) business days. If the delay continues and you still don't have access to the funds, I suggest contacting our live experts to verify if there are flag precautions or unusual patterns. This way, we can identify the reason behind its status and resolve the issue accordingly.

Here's how to reach them:

1. Go to the Help icon on the top menu.
2. Select the Search tab and enter your concern. For instance, enter help.
3. Click the Contact Us button and choose between Chat or Callback to connect with us.

You also want to find out when QuickBooks Payments deposits customer payments to learn more about payment deposit schedules.

Every cent matters, especially for business owners. If you have any other concerns regarding invoice payments, add them below. We'll be here to provide more resources for you.