Check printing

I'd feel the same way when things don't go as expected, TMI1230. I'm here to share insights to help you resolve the issue you're experiencing.

As I've checked my resources here, there are no ongoing cases or reports from the other users relating to your concern. In the meantime, here are some pointers that you can check to rule out these printing issues: 

• Your QuickBooks Desktop (QBDT) account is on the latest release.
• Having the latest printer driver installed.

You can utilize this reference to guide you further with the steps in performing some fixes to your concern: Fix printing issues in QuickBooks Desktop. There are several solutions that you may refer to help this sorted out.

Moreover, you can check out this article to guide you through the different reports that may help you review your company's financial needs and how to customize them:

• Understand reports.
• Customize reports in QuickBooks Desktop.

It contains detailed information in laying out your business transactions.

Let us know in the comments below if you require additional assistance printing checks in QBDT. We're looking forward to having you back in this forum. Take care and have a good one!

Apparently I have not stated the issue correctly.

I don't have a problem with printing the checks.   The problem is that the checks I have already printed are printed again.   They are not on the unpaid list that I print.  They just pop into the check run.  There isn't an outstanding payable, somehow the system prints a second check for an invoice.that has already been paid in full.

Thank you for getting back to the thread and giving an update regarding your concern, @TMI1230. 

It may be a duplicate check printing issue in your QuickBooks desktop software. I'd like to request that you perform some of the troubleshooting steps that could help address this concern:

1. Check your check register: Go to the check register for the bank account used to pay the invoice and look for any duplicate checks that may have been recorded. If you find a duplicate check, delete it.
2. Check your printer settings: Check to see if you have accidentally selected the option to reprint checks that have already been printed.
3. Check your print checks settings: Check to see if you have accidentally input 2 in the number of copies section.

If the issue persists, it may be a technical issue that requires assistance from our Customer Care Team. Contact them for further guidance. They also have tools like screen sharing so they'll be able to guide you through the process.

Here's how you can reach them:

1. Open QuickBooks.
2. Go to the Help menu at the top.
3. Select QuickBooks Desktop Help.
4. Type Contact Us in the search box. Then, click on Contact Us at the bottom.
5. Select the way you wish to connect with support.

You can utilize this article to learn more about handling checks: Create, modify, and print checks in QuickBooks Desktop.

Please don't hesitate to reach out to us if you need assistance with QuickBooks-related concerns. Have a nice day!

I just had this same problem. I did a vendor check run and amounts from previous weeks paid checks were included in the check amount. I have no clue how to fix this. Will try previous recommendations 

Hi! I'm having the same issue. I print a check then it prints a second copy of the same check on a separate piece of paper, or if I have another page of checks loaded it prints on that (I print on "traditional" wallet checks that are 3 on a page). I'm wasting a lot of checks and/or blank paper. FYI, it prints immediately after the first check prints--not a week later.

I've checked all places on my computer of how many copies are to print. They are all set to print 1 copy. Interestingly, if I wanted to print a second copy I don't have the option as the number of copies is greyed out and does not give me that option. Not that I'd want to print a second copy of the check.

Look forward to hearing if anyone is having this same problem.

@ADA8  This kind of thing is generally best resolved either in-person or through screensharing, so this is a long-shot, but can you share a picture of the settings window when you go to print things?

Hi! I've attached a screen shot of the window when I print checks. You'll see it does not give me the option to print multiple copies and is set to 1 copy... which makes sense. Why would you want to print a second check for the same thing?

IT here at our office tried to figure out this conundrum as well, we looked everywhere and nowhere does it say print a second copy.

Again, when I print a check it immediately prints another copy on a second page.

@ADA8  Yeah, that is odd.

I did find an identical story happening in Quicken, after working some Google Voodoo.

I'll leave a link to it here, but I don't expect it to survive long before the AI auto-scrubber catches it.

https://community.quicken.com/discussion/7939096/how-to-prevent-wallet-check-duplicate-printing

@FishingForAnswers Thank you for the link. I followed the protocol below mentioned in the link:

The only setting for "printing duplicate checks" applies to voucher checks only. It appears in the popup print selection menu when you get ready to print selected checks.

Please try changing check style to Voucher checks, making sure that "Additional copies" is set to "0" and then change check style back to Wallet (Check 21). Now print your checks.

Did that help?

Prior to printing I did the following:

• Switched the check to Voucher
• Changed the number of additional copies to 0
• Switched the style back to Wallet (Traditional)
  
  • When I did this a dialogue box popped up indicating copies needed to be set at "1" and switched it back to "1" for me but left me in the "Voucher" check window
• Switched the style back to Wallet (Traditional)
• Printed the check and it printed only 1 copy

Oddly, it did not pull the check from my manual feeder Tray 1 (Printer was set to "Printer Auto Select") and instead pulled a blank sheet of paper from Tray 2. I then manually went into "Options" next to "Printer Name" and switched it to "Tray 1". It's now printing one check only (YAY!!!)

Thank you, thank you FishingForAnswers!!! I've been dealing with this issue since we upgraded to QuickBooks 2023 two years ago. I thought it was my printer and we recently changed it out for a new HP and I thought that would fix the problem, but it did not. It appears this solution has fixed this problem. I will keep you posted if for any reason it reverts back.

@JamesAndrewM   "Check your printer settings: Check to see if you have accidentally selected the option to reprint checks that have already been printed."

Okay, I know I am over a year late to this party, but I have to ask:

What in the neon blue hell are you talking about?

@ADA8  Hopefully it sticks properly. Glad to hear it.

And for the record, your IT department should not feel bad at all. Frankly, navigating some parts of QuickBooks is probably an IT field in and of itself. I love the Desktop version, but you can tell it's been passed through a few hands.