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greatscott90
Level 1

Checks not printing correctly

On one computer my checks print correctly. On a new computer the date, dollar amount, and signature aren't printing on the check. The check does print the pay to the order name, amount in words, and payee and address.

 

I went to File / Printer Setup / Check/Paycheck and the signature file is selected.

 

Thanks!

Solved
Best answer January 31, 2021

Best Answers
JenoP
QuickBooks Team

Checks not printing correctly

Hi there, greatscott90.

 

I'll share with you the troubleshooting steps that can resolve common printing issues in QuickBooks Desktop. 

 

Start by locating the QBPrint.qbp. It's usually saved in these folders:

 

  • Windows 10, 8.1, and 8: C:\ProgramData\Intuit\QuickBooks 20xx
    (20xx represents the version of your QuickBooks.)
  • Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
    Note: Terminal Service users report finding duplicate copies of the Qbprint.qbp file with the stored client data files; double-check all folders for odd instances.

 

Then, follow these steps to rename it:

 

  1. Right-click the QBprint.qbp file for your QuickBooks version and select Rename.
  2. Add the word "old" to the file name (i.e. QBPrint.qbp.old)
  3. Open QuickBooks once again.
  4. Go to the File menu and select Printer Setup.
  5. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
    Note: You don't have to do this for every transaction.
  6. Go back to the Check and print it to test if it's working correctly.

 

You can also use the Print & PDF Repair Tool from the QuickBooks Tool Hub just in case the issue persists. This fixes most of the common printing issues.

 

Let me know if you need anything else. 

View solution in original post

2 Comments
JenoP
QuickBooks Team

Checks not printing correctly

Hi there, greatscott90.

 

I'll share with you the troubleshooting steps that can resolve common printing issues in QuickBooks Desktop. 

 

Start by locating the QBPrint.qbp. It's usually saved in these folders:

 

  • Windows 10, 8.1, and 8: C:\ProgramData\Intuit\QuickBooks 20xx
    (20xx represents the version of your QuickBooks.)
  • Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
    Note: Terminal Service users report finding duplicate copies of the Qbprint.qbp file with the stored client data files; double-check all folders for odd instances.

 

Then, follow these steps to rename it:

 

  1. Right-click the QBprint.qbp file for your QuickBooks version and select Rename.
  2. Add the word "old" to the file name (i.e. QBPrint.qbp.old)
  3. Open QuickBooks once again.
  4. Go to the File menu and select Printer Setup.
  5. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
    Note: You don't have to do this for every transaction.
  6. Go back to the Check and print it to test if it's working correctly.

 

You can also use the Print & PDF Repair Tool from the QuickBooks Tool Hub just in case the issue persists. This fixes most of the common printing issues.

 

Let me know if you need anything else. 

View solution in original post

greatscott90
Level 1

Checks not printing correctly

That worked, thanks!

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