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Join nowOn one computer my checks print correctly. On a new computer the date, dollar amount, and signature aren't printing on the check. The check does print the pay to the order name, amount in words, and payee and address.
I went to File / Printer Setup / Check/Paycheck and the signature file is selected.
Thanks!
Solved! Go to Solution.
Hi there, greatscott90.
I'll share with you the troubleshooting steps that can resolve common printing issues in QuickBooks Desktop.
Start by locating the QBPrint.qbp. It's usually saved in these folders:
Then, follow these steps to rename it:
You can also use the Print & PDF Repair Tool from the QuickBooks Tool Hub just in case the issue persists. This fixes most of the common printing issues.
Let me know if you need anything else.
Hi there, greatscott90.
I'll share with you the troubleshooting steps that can resolve common printing issues in QuickBooks Desktop.
Start by locating the QBPrint.qbp. It's usually saved in these folders:
Then, follow these steps to rename it:
You can also use the Print & PDF Repair Tool from the QuickBooks Tool Hub just in case the issue persists. This fixes most of the common printing issues.
Let me know if you need anything else.
That worked, thanks!
I am trying to print single checks out using the envelope by-pass. I chose the Center orientation in the Partial Page tab under Check/Paycheck form name under Printer Setup. The single checks continue to print out across the page (Left to Right) instead of down the page (Top to Bottom). I had this problem using Quicken and reached someone over the phone many years ago. It was a simple fix but I don't remember how to do it.
Thank you.
Hello there, @JYoung10. I'm here to lend a hand.
To resolve printing issues in QuickBooks Desktop (QBDT), let’s first try to update your QuickBooks release version.
Once done, let's try aligning your checks:
To know more about how fixing printing issues in QBDT, see this article: Resolve printing issues.
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.
I made sure that I have the current update. I do. I have the program set for automatic updates.
The problem is not with alignment. The problem is with orientation. Under Settings I am using Standard check style. Under Partial Page, I am using Center so that I can print a single check through the by-pass envelope feeder on my printer. The checks should be printed down the middle instead of across like in portrait. When I put a check in the Center orientation, it still prints out incorrectly.
Hello @JYoung10,
In QuickBooks Desktop, you can download a tool and use its function to fix issues while printing your checks. Let me walk you through the steps on how you can accomplish this.
From here, let the tool run for up to 30 min and restart your desktop once done before upgrading QuickBooks. But if the same error message still pops up, I'd recommend following the Step 4 and 5 instructions outlined in this article: How to Resolve Printing Issues in QuickBooks Desktop?
Need help performing any tasks related to your account and company settings, click here to access and browse all articles for QuickBooks products. This reference contains most resources with steps on how you can update your data and security management, to name a few.
Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Stay safe and have a good one!
Hi
I just got the same issue tried your solution didn't help. any guidance?
Much appreciation!
I wish I could make it better, @FrJay. I want to ensure you can print checks correctly.
Since the issue persists even after following the suggestions above, I recommend contacting our Customer Care Support. One of our specialists has the tool to pull up your account letting our engineering team investigate why checks are printing incorrectly.
You can connect with our team online by following the steps below:
I've got you this article to learn more about our support hours and types: Support Hours and Types.
If there's anything else that I can help you with, please let me know in the comment section down below. I'm always around ready to lend helping hand.