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Kim_Ambrose
Level 1

Customer payment applied to multiple projects

We have a customer who has sent an ACH ($218,277.79) meant to be applied across two open projects that are tracked for profit/loss (Project A, $131,380.68; Project B $86,897.11). When the payment is for only one project, We select the Customer/Project so that the payment shows on our profit/loss by project report. With this deposit, we have the payment received as Customer/Project A, but we need the remainder to be applied to Project B. Is there a way to rectify this without creating a mis-match with our bank deposits during reconciliation? Or is the best practice to create two deposit entries (131380.68 & 86897.11) and hope it works itself out during reconciliation?

Solved
Best answer June 25, 2024

Best Answers
Heide DC
QuickBooks Team

Customer payment applied to multiple projects

Let me help you apply for your customer payments in multiple projects in QuickBooks Online(QBO), Kim.

 

QuickBooks Online can manage projects to track your project's profitability. To rectify this without creating a mismatch of transactions with your bank deposits.

 

Here's how:

 

  1. Make a Receive payment for project A, and then post it to the Undeposited Funds or Payments to deposit account.
  2. Create a Receive payment again for project B, select the same account used for project A.
  3. After making a deposit, select both payments for project A and B, Save and close.
  4. If your bank is already connected in QuickBooks once the deposit on the Bank transactions page will show, select the ACH ($218,277.79) then click the circle button Match.
  5. From the Find other matches page, you can filter the specific date, check the box beside the date of the Transaction amount and select the bank deposit created, then click Match.

 

In addition, you can check this article to learn how to add paid and unpaid invoices to projects in QuickBooks Online Plus, Advanced or Accountant: Add existing invoices to projects in QuickBooks Online.

 

Don't hesitate to click the Reply button below if you have questions about managing projects in QuickBooks Online. I'm always here to help. Have a good day.

View solution in original post

1 Comment 1
Heide DC
QuickBooks Team

Customer payment applied to multiple projects

Let me help you apply for your customer payments in multiple projects in QuickBooks Online(QBO), Kim.

 

QuickBooks Online can manage projects to track your project's profitability. To rectify this without creating a mismatch of transactions with your bank deposits.

 

Here's how:

 

  1. Make a Receive payment for project A, and then post it to the Undeposited Funds or Payments to deposit account.
  2. Create a Receive payment again for project B, select the same account used for project A.
  3. After making a deposit, select both payments for project A and B, Save and close.
  4. If your bank is already connected in QuickBooks once the deposit on the Bank transactions page will show, select the ACH ($218,277.79) then click the circle button Match.
  5. From the Find other matches page, you can filter the specific date, check the box beside the date of the Transaction amount and select the bank deposit created, then click Match.

 

In addition, you can check this article to learn how to add paid and unpaid invoices to projects in QuickBooks Online Plus, Advanced or Accountant: Add existing invoices to projects in QuickBooks Online.

 

Don't hesitate to click the Reply button below if you have questions about managing projects in QuickBooks Online. I'm always here to help. Have a good day.

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