Let me share some information about why QuickBooks Checking and envelopes are on hold, lettyalvarez623-.
We can check the status of your payments in the Merchant Center. If you see the word “Withheld” in the Method column, then you'll know it is on hold. Here are some common reasons for holds:
- When your payment processing exceeds the established maximum dollar amount expected on your account.
- When a transaction is processed after several authorization attempts and failures.
- When certain transactions require verification of your business type to ensure it complies with the Intuit Acceptable Use Policy.
- When our systems identify processing patterns that pose a risk to any of the parties involved: you, your customer, or Intuit.
Here's an article you can refer to for more details about understanding Payment Holds in QuickBooks Online. To resolve the issue as quickly as possible, please reach out directly to our Payments Support Team. They'll pull up your account in a secure environment and help you with this one.
If you have QuickBooks Payments, and you notice a recent payment you accepted is on hold, just refer to this article for more details: Why are my funds on hold?. Let me share these articles about QuickBooks Cash Accounts and Envelopes:
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