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I am trying to sign up for payments so I can receive credit card payments, but the link does not work, it brings up a 404 page not found message.
Is this feature discontinued?
Do you have a QBO US account?
https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo
You have to login to your account and apply the QuickBooks Payment account
https:// quickbooks.intuit.com/payments/pricing/#already-have-quickbooks
Glad to see you here, Christine.
QuickBooks Payments is an active service supported by Intuit. Don't worry, I have a couple of suggestions that we can try to rule out this problem, so you can sign up successfully. Have you tried this in a private window?
Unexpected issues in QuickBooks are sometimes affected by the amount of data stored in the cache. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually.
Private browsing will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:
Then, follow these steps in a private window:
If it works, clear the cache to resolve browser issues in QBO. You can also use a different browser and see if the issue persists there.
You can also sign up directly on the QuickBooks Payments website. Then connect it to your QBO account in the account settings. Use the Connect button as illustrated below:
To learn more about this feature and how it cost, see the following links:
Let me know if you have other questions about QuickBooks Payments. I'll be right here to help you with invoices and all other tasks in QBO. Have a nice day!
Thanks. I am logged into QuickBooks, I have a South African account - https://app.qbo.intuit.com/app
I do log in and then go to that link, still get that message. See attached.
Does this mean the feature isn't available for my area?
Thank you for that information.
I opened a different type of browser to ensure it wasn't cache related.
Went through the steps you described, which directed me back to my QuickBooks account. Went into settings, there is still no Payments tab on the left.
Hi,
I have gone through your steps. The first time tried this in a different type of browser, which took me back to my account, but when I went into settings there was no Payments link, see attached.
The second time I went straight to sign up through the "I already have Quickbooks" link, which took me AGAIN to the 404 error page.
@Christine van Tonder wrote:Thanks. I am logged into QuickBooks,
QB Payments only supports QBO US and CA version. You should have a 3rd party app to integrate with QBO South Africa version.
https://quickbooks.grsm.io/South-Africa
Have you explored this app?
https://get.practiceignition.com/quickbooks
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