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Why does my credit card merchant in QuickBooks show customer payments deposited an hour ago but my QuickBooks cash account with the debit card does not reflect this nor can i withdraw any money.
I know it's important to ensure the funds show in your account, danas24hr.
Let me make it up to you by making sure you'll get a detailed explanation of why this is happening.
In QuickBooks Online Payments, the processing of the deposit depends on the payment method. For credit cards, this will take 1-2 banking days. Bank transfers take 2-7 banking days.
If you're a new user, the first few payments take longer to process. For more details, please see this article: Find out When QuickBooks Payments Deposits Customer Payments.
Also, you can contact our Merchant Services Team. With their tools, they can securely pull up your account and verify the status of the deposit. Here's how:
Additionally, I've included these articles that'll help you stay informed in managing your customer payments:
I'm only a few clicks away if you need assistance managing deposits, danas24hr. It's always my pleasure to help you out again.
Thank you so much for the help it was greatly appreciated
Hey danas24hr,
I am so happy that you were able to get the help that you needed! If you ever have any other questions, the Community and I have your back. I hope you have an awesome day!
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