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Join nowHow do people allow for the cost of the credit card charges that are taken from our customer payments? We had quite a large invoice that was paid by a customer but after credit card fees we lost $2000. Does anyone allow extra for these fees in their billing or do you just not allow credit card payments over a certain amount to avoid this?
Hello Vivian75,
If you're using a third-party for the customer payments, I'd recommend reaching out to them. Otherwise, contact our QuickBooks Payments Team to request for a limit. Before doing so, please check our support hours here.
Then, click on this link to get our contact information: Contact Payments Support.
Please feel free to leave a comment if you have any additional questions or other concerns. Take care.
we offer credit payment option to our customers on our invoices but we want to put an extra 3.5% or whatever on top of the invoice amount for credit card payments if a customer chooses to use that option - we're hoping this can automatically be added if a customer chooses that option - is that possible?
You can ask your client to utilize this 3rd party payment service. They may stretch their cash flow by creating up to a 45-day float by paying bills via a credit card, even if the vendor doesn’t accept credit cards.
Vendors get paid with a physical check or with electronic bank transfers. You choose how you pay.
https:// melio.grsm.io/quickbooks
Hey Vivian75,
It is possible to have a fee added to credit card transactions using a Quickbooks add-on called Bill & Pay. When customers select their payment method online, Bill & Pay adds a % of your choice only for credit card payments. The added fee is categorized and synced back with QB for each transaction. This feature is $10/month and $50 for activation.
I'll keep an eye on this thread, if you have specific questions please reply here or reach me directly by PM.
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