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Senkevent
Level 1

Double charged,payment

Hello, yes I would like to have a conversation about double months paid , so I have Quickbook plus for 70.20$ for a month and started from April the paid twice at the month 84,8,I have bank statements so I can send you , please contact on email or call [deleted]

 

 

1 Comment 1
MichelleBh
Moderator

Double charged,payment

We'll have to check your QuickBooks subscription to review the charges you received, @Senkevent.

 

I know how important your money is to you, particularly during this pandemic, but don't worry, we can work together and find out what's happening. I'll make sure this will be taken care of right away. 


As far as charges are concerned, I'd recommend contacting our Customer Care Team directly to secure personal data. Our support can trace the fees in a secure space and help you from there. You can send the bank statement to our live agents as well. Please note that our support is available M-F 6 AM to 6 PM PT.

 

You can contact our support either by chatting or calling them. To get the chat link or phone number, visit this link: Contact Payments or Point of Sale Support.

 

In addition, check out this article to get more details about Intuit charges to your bank account: Understand Intuit charges on your credit card or bank statement.

 

To learn more about payment processing charges and subscriptions to QuickBooks, see the articles below:

 

 

If you have further questions about your monthly subscription, please don't hesitate to leave a message below. I'm always ready to work with you again. Keep safe. 

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