cancel
Showing results for 
Search instead for 
Did you mean: 
Crodrigue
Level 1

Editing already paid invoice

I am new to QB and when I first started using it, I was creating invoices with the customer name and putting the location under product/service. 

I eventually realized that I should have each job name/address under the customer.  So I have some invoices that have already been paid but are not attached to a project.  When I edit the invoice and change the customer name to show the customer/Job name it shows that the invoice is due. I am hesitant to click save bc I don't want any false open unpaid invoices. Is there another way to link the invoice to the job? Can someone please advise? 

2 Comments 2
MaryLandT
Moderator

Editing already paid invoice

I'm here to provide the solution on how to add an existing invoice to a project, Crodrigue.

 

You can add the paid invoice to invoice to a project. Then, reconnect the payment so it's mark as paid again and link to the correct invoice.

 

Before editing the paid invoice, make sure the Automatically apply credits setting is turned off. Here's how:

  1. Go to Settings ⚙, then Account and settings.
  2. Select the Advanced tab.
  3. Scroll to the Automation section and select the pencil ✎ icon it to expand it.
  4. Turn off the Automatically apply credits setting.
  5. Select Save.

 

After turning off the auto-apply credits, please follow these steps:

 

Step 1: Add the paid invoice to the project

 

  1. Go to the Sales tab.
  2. Select the Invoices tab.
  3. Find and select the paid invoice you want to add to a project.
  4. Select Edit invoice.
  5. Select the Customer ▼ drop-down, then select the project. 
  6. Click Save.

Step 2: Reconnect the payment to the invoice

 

  1. Go to Settings ⚙, select Chart of Accounts.
  2. Find the account where the payment was deposited and select View register.
  3. Find and select the payment for the invoice, then select Edit.
  4. In Outstanding Transactions, select the invoice checkbox that the payment applies to.
  5. Click Save and close.

Learn more about managing projects through this link: Set up and create projects in QuickBooks Online.

 

Stay in touch with me if there are other things you need to manage in QuickBooks. I'm always right here to help you.

Crodrigue
Level 1

Editing already paid invoice

Thank you, but when I edit the invoice and change the customer it clears out everything including the balance. 

Need to get in touch?

Contact us