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Crj4zkpt
Level 1

Hi, Is this Pci (Payment Card Industry) Security Metrics fee requirement legitimate or a scam?

I keep getting aggressive emails saying this is required to use Intuit Quickbooks. Before I pay for this I want to make sure it is real.  Thank you .
4 Comments 4
VoltF
QuickBooks Team

Hi, Is this Pci (Payment Card Industry) Security Metrics fee requirement legitimate or a scam?

I appreciate you for reaching out, @Crj4zkpt! Let me share with you some insights about the PCI (Payment Card Industry) support processes.

 

Indeed, the PCI (Payment Card Industry) Security Metrics fee requirement for Intuit QuickBooks is legitimate. This fee ensures compliance with the Payment Card Industry Data Security Standard (PCI DSS) requirements, which is essential for safeguarding sensitive payment card information. The PCI compliance fee covers the cost of providing tools, resources, and support to help merchants meet these security standards.

 

If you need help with your QuickBooks Payments, you can reach our contact support using the Merchant Service Center. Here's how:

 

  1. Log in to your Merchant account.
  2. Click Manage PCI Service in the Account Self-Service section.
  3. Find the phone number in the What if I have more questions? section.

 

Moreover, you can check out the outlined article to learn about QuickBooks PCI Compliance and other information about QuickBooks Payment Card Industry Data Security Standard (PCI DSS) compliance.

 

Additionally, you may visit these articles to help you identify official Intuit correspondence and websites, ensuring the security of your data.

 

 

Feel free to ask me anything about Intuit QuickBooks security-related questions. I'm always here to help you and will check your post around the clock. Have a fantastic day ahead!

Just_me
Level 10

Hi, Is this Pci (Payment Card Industry) Security Metrics fee requirement legitimate or a scam?

@Crj4zkpt   PCI compliance is legit.  However, you are NOT required to use Security Metrics.  That is just the company that QB has a contract with.  You can use ANY company of your choosing. 

We found that there are a LOT of companies that are cheaper, better, and friendlier that the one that QB has contracted.  

jim52
Level 3

Hi, Is this Pci (Payment Card Industry) Security Metrics fee requirement legitimate or a scam?

@Just_me 

Who do you like for PCI?

Thanks

Just_me
Level 10

Hi, Is this Pci (Payment Card Industry) Security Metrics fee requirement legitimate or a scam?

We use STAX for our Credit card processing.  We go through them to do our PCI compliance.  

Never had a single problem with the processing, nor the compliance.  They helped set it all up and will always answer any questions along the way.  

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