Payment Links

Hey there, @Mark_Grds.

How are you doing today? I hope all is well. 

QuickBooks Online does record the transaction from the payment link as a sales receipt. This feature is recommend to use if you don't need to invoice the customer or if the payment was immediate when the sale was made. For this one, you'll want to delete the invoice and keep the sales receipt as it is.

Here's how to delete an invoice:

1. Go to the Sales menu and proceed to the Invoices tab.
2. Look for the invoice and click on it to open the transaction.
3. Click More at the bottom of the transaction and select Delete.
4. Confirm that you want to delete it by clicking Yes.

To see the account the payment was deposited in:

1. Go to the Gear Icon, then select Account and settings.
2. Click on the Payments tab and then tap on Manage Account. The Merchant Service Center opens. Note: You can also sign in to the Merchant Center.
3. Go to Activity Reports, then Transactions.

Please know these are the only users/user roles that can review payment deposits: 

• Primary Admin
• Company Admin
• Regular/Custom: All
• Regular/Custom: Limited to customers sales

For more information about customer payments I'm including some help guides below:

• Common questions about QuickBooks payments deposits in QuickBooks Online
• Send Payment link in QuickBooks Online
• QuickBooks Payments FAQ

Now, I would like to help you out with printing multiple invoices at one time. Here's how:

1. Go to All apps, then Sales & Get Paid, then Sales transactions.
2. Find the sales form you want to email or print later.
3. Click on Edit.
4. Select Manage, then tap on Scheduling.
5. Switch on Print later or Send later.
6. Hit Save.

After that:

1. Go to All apps, then Sales & Get Paid, then Sales transactions.
2. Click on the Filter dropdown menu.
3. From the Delivery method dropdown menu, hit Send later or Print later. Then tap Apply.
4. Select the checkboxes for the sales forms you want to email or print. To mark them all, select the checkbox next to the DATE column.
5. From the Batch actions dropdown menu, click Send or Print.

For more information about this process, check out Email or print multiple sales forms. 

That should do the trick. If you have any additional questions or concerns, please don't hesitate to let me know. 

Hi, Tori.

Thank you for your response. However, the process to print multiple invoices are still the same plus it took way more time than what I do. I have to manually open each invoices (there are hundreds of them) then enable Print Later, based on what you've said. It works the same way with what I did by just batch selecting the invoices and clicking Print, the result is the same, there's still no View and Pay button, unlike when you print single invoice only.

Attached is a screenshot of what I meant by the View and Pay button when I print a single invoice only. However, we want to print multiple invoices at once along with the View and Pay button.

Hi Mark, thank you for the clarification. QuickBooks Online currently doesn't support adding the View and Pay button to batch-printed multiple invoices. It is designed to show up only on individually previewed or printed single invoices.

I can see the importance of this feature for high-volume workflows like yours, and customer input like this directly shapes future product improvements. As a best practice, I'd recommend submitting it directly to our Product Development team via the Feedback option inside the program.

I'll keep this thread open for any updates or follow-ups in the meantime.