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SallyA
Level 1

Vendor Confirmation Email

Does anyone know what detailed information is included in the email when you select "send vendor confirmation of direct deposits to" when sending direct deposit (ACH) payment to a Vendor?  Is the Reference Number or Memo line included?

10 Comments 10
Charies_M
Moderator

Vendor Confirmation Email

It's nice to have you here, SallyA.

 

I'll share with you the information included in the email that Intuit sends after selecting the "Send confirmation direct deposits to" when sending direct deposit payment to your vendor. Among these are the following:

  • Your company name
  • The amount of payment
  • The date the payment will arrive in the independent contractor's bank account (the date shown on the independent contractor's check in the check register)
  • The last four digits of the independent contractor bank account number. 

Here's an article where you can learn more information about how managing direct deposit for vendors works in QuickBooks Desktop: Set up and manage direct deposit for your contractors.

 

If you need further assistance while working with vendor payments using direct deposit, please let me know. Keep safe and have a nice day.

Charies_M
Moderator

Vendor Confirmation Email

Hi, SallyA.


Hope you’re doing great. I wanted to see how everything is going about the vendor confirmation email. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.


Looking forward to your reply. Have a pleasant day ahead!

mcruz09
Level 1

Vendor Confirmation Email

What email address will these vendor confirmation come from? 

MichelleBh
Moderator

Vendor Confirmation Email

I want to ensure you know which email address the supplier confirmation will come from, @mcruz09.

 

I'm pleased to share some details about the vendor confirmation email address in QuickBooks Desktop. This way, I can guide accordingly. 

 

QuickBooks will use the vendor email address in the Send vendor confirmation of direct deposits to field. To verify or modify this information, follow the steps below: 

 

  1. Go to the Vendors menu and select Vendor Center
  2. Double-click the vendor name in the list. 
  3. Choose the Additional Info tab. 
  4. Modify the email if needed. 

 

Further, check out these articles below on how to check direct deposit limit amounts and fix some check issues: 

 

 

I'm happy to offer assistance again if you have more questions about QuickBooks. Post a new thread or reply here, and I'll be there. Keep safe, mcruz09.

mcruz09
Level 1

Vendor Confirmation Email

I have a vendor who wants to know what email is she looking for when she's checking her inbox? Will it be an Intuit, Quickbooks, or do not reply email address or something else? 

CharleneMaeF
QuickBooks Team

Vendor Confirmation Email

I know how important it is to ensure your vendors receive the confirmation, mcruz09. I'll help them locate the correct sender.

 

The email confirmation sent from QuickBooks Desktop came from Intuit's email address. I'd suggest asking your vendor to save the following emails and check the sender to ensure it's the correct one.

 

  • quickbooks@notification.intuit.com
  • ReplyTo@QBDT.intuit.com
  • do_not_reply@intuit.com

 

If they're unable to find the email, I'd suggest checking the Spam and Junk folders to see if these confirmations are added to the wrong folder.

 

They can also send an email to any of the email addresses listed above. This will allow their internet service or domain provider to recognize them as friendly contacts.

 

Lastly, please make sure to select the Send confirmation direct deposits field to ensure they're able to receive the email. I'll show you how:

 

  1. From the Vendors menu, select Vendor Center.
  2. Choose the vendor, then click the Additional Info tab.
  3. Select the Direct Deposit button.
  4. Click the Send confirmation direct deposits to the email address entered in QuickBooks.
  5. You can also add or update the email address by selecting the Address Info tab if it's blank or if it's incorrect. 

 

Additionally, I've included this article that'll help record and manage vendor transactions in QuickBooks Desktop. This ensures your books are accurate: Expense and Suppliers.

 

I'm only a few clicks away if you need assistance with your other QuickBooks tasks, mcruz09. It's always my pleasure to help you out again.

Melgills
Level 1

Vendor Confirmation Email

My system is not sending a confirmation to vendors and I have all set up correctly. It sent them one time back in April and has not sent one since. Please help!

ShiellaGraceA
QuickBooks Team

Vendor Confirmation Email

Thanks for joining us here today, @Melgills.

 

I'll share some insight about the vendor confirmation email. If you've followed the steps mentioned above on how to properly setup, you may want to proceed with running our tool hub. This way, we can check if it's the program that's stopping the email confirmation or not. Let me guide you how to do it.

 

  1. Close QuickBooks Desktop.
  2. Download the QuickBooks Tool Hub. Then, save the file on your Desktop.
  3. Open the you downloaded (QuickBooksToolHub.exe)
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Then, double-click the icon on your Windows desktop to open the tool hub.
  6. From the launchpad, click QuickBooks File Doctor.

 

After that, restart your computer. See this guide for more information: Fix common problems and errors with QuickBooks Desktop Tool Hub.

 

When finished, try sending a test confirmation to check if you can receive it.

 

I'm also attaching this link here in case you need help with other vendor-related tasks. It has our general vendor topics with articles: Expenses and vendors.

 

Please let me know if you need help with anything else, or with vendor confirmation email. I'll be around for you. Take care and have a good one.

michelleb111
Level 1

Vendor Confirmation Email

Hello,

I'm using Desktop Pro Plus 2022 and when I double click a vendor and go to the additional info tab I do not see the option to add direct deposit email notifications. I only have the option to choose a vendor type, then I have some custom fields where I enter the vendors bank account number and routing number.

AbegailS_
QuickBooks Team

Vendor Confirmation Email

Hi there. I'm here to give clarification on adding a direct deposit email notice for your vendor.

 

Prior to subscribing in the Intuit Direct Deposit service, verify that your vendor is a 1099 independent contractor and that you have a current payroll subscription.

 

If you’re using QuickBooks Desktop Payroll Basic, Standard and Enhanced, direct deposit for paying employees must be active to activate paying 1099 vendors. 
 

Here’s how to sign up direct deposit for independent contractors:


1.    Go to Vendors from the top menu and open Vendor Center.
2.    Choose a vendor and double-click their name.
3.    On the Edit Vendor window, choose the Additional Info tab and select the Direct Deposit button.
4.    Once the Payroll Service Account Information opens, select the Activate link under Direct Deposit, next to 1099 Vendors for QuickBooks Desktop Basic, Standard and Enhanced. For QuickBooks Desktop Payroll Assisted, skip to the next step.
5.    Enter your Direct Deposit Pin and select Continue.
6.    Follow the onscreen instructions until you get to the Confirmation screen. 

 

Once done, you can start setting up your independent contractors for direct deposit. Make sure to collect their bank account information before paying vendors.

 

To add direct deposit information to your independent contractors follow the steps below:
1.    Go to Vendors from the top menu and open the Vendor Center.
2.    Choose a vendor and double-click their name.
3.    Select the Additional Info tab and click the Direct Deposit button.
4.    Choose the Use Direct Deposit for: [Vendor Name] box. Enter your vendor’s bank account information.
5.    Place a check mark on the box to select Send confirmation direct deposits to [email address] for Intuit to send an email confirming payment.
6.    When prompted, enter your direct deposit PIN.

 

For detailed steps and instruction, check out this recommended article: Manage direct deposit for independent contractors in QuickBooks Desktop Payroll.

 

If your vendor is not an independent contractor, you’ll need to sign up for QuickBooks Bill Pay as your payment service.

 

Please let me know if there's anything else I can do for you. I'll be here to help.  Wishing you and your business continued success!

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