It's good to see you here in the Community, bmed. I'm here to share some information to help you understand credit card fees in QuickBooks Online.
When processing payments using QuickBooks, a fee is applied to each transaction. The amount varies depending on the payment type. If it's swiped, the fee is 2.5%. If it's invoiced, the fee is 2.9%. If it's keyed in, the fee is 3.5%. Additionally, ACH payments incur a 1% fee for each transaction.
For more details, visit this article about credit card fees: What are the charges for QuickBooks Payments?
However, if you notice unusually high fees, I recommend contacting our payment support team to determine the source of the fees. Here's how:
- Sign in to your QuickBooks Online.
- Click Help (?) at the top right.
- Select or type Contact Us.
- Type your concern, then click Let's talk.
- Choose a way to connect with us.
For future reference, you can check this article to learn how to track when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.
Feel free to reach out if you have any further questions about payments and processing fees in QuickBooks. I'll be around to help. Have a great day.
