How do I access my billing history/past invoices?

Good day, emcee.

I'm here to help you in viewing your billing history.

You can go to the Billing and Subscription tab to view your access your payment history information. Here's how:

1. Click the Gear icon at the top.
2. Choose Account and settings.
3. Select the Billing and Subscription tab.
4. Click the View Payment History hyperlink to view your last six (6) months' bills.

I'm also adding this article to learn how to update your billing information and subscription plan in QuickBooks Online: Manage billing, payment, and subscription information.

Feel welcome to reach out to me again with any concerns or questions you may have. I'll always have your back.

Hi emcee,

Hope you’re doing great. I wanted to see how everything is going about your concern yesterday. Were you able to view your billing history? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

Hey @emree ,

Hope you are doing well.

If you are unable to access billing history/past invoices then solve this problem by below some easy steps.

1. Firstly you have to select the Gear icon at the top.
2. Then choose Account and Settings.
3. After that select the Billing and Subscription tab.
4. In the last choose the View Payment History hyperlink.

Note: 
The billing history will display the last six (6) months' bills.
Billing statements are visible the day after the billing date - not the same day.

Hope this answer will help you but for a better understanding of payment history, you can read this article: Find your QuickBooks Desktop billing history.

Manisha
Sagenext Infotech LLC

I want to download our company's billing history/past invoices to Excel, is that possible?

Good day, Carolinagardens.

Currently, the option to download your company's billing history/past invoices is unavailable in QuickBooks Time.

We'll take this as a product suggestion and want our Product Developers to know about what works best for your business.

Also, you can visit our Product Updates regularly. From there, you'll be updated with the features and enhancements that our developers are currently working on.

Feel free to post again here if you have other questions navigating your account. The Community is here to help.

Is there any way of getting a pdf invoice (or any type of file invoice) that shows the taxes charged and total charged by QB?  I cannot get the invoice from pmt history screen and payment emails do not contain the invoice.

Hi there, @VH8. 

Let me help and get the invoice of your QuickBooks Online (QBO) subscription.

To single out this issue, you can log in  to QuickBooks using a private window. This way, we can check browser-related issues while working with QuickBooks.

You can use either of these keyboard shortcuts to save you time: 

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If you're still unable to retrieve it from there, I'd recommend you contact our Customer Care team. They have the tools that can securely verify your account and send a copy of your invoice/receipt for your QBO subscription. Then, follow these steps below to get in touch with our support agent through chat: 

1. Click the Help on the top right.
2. Select the Contact Us button. 
3. Enter your concern.
4. Click Let's talk.
5. Choose a way to connect with us through, Start a chat or Get a callback.

For more detailed information about the support we offer at Intuit and its availability, you can browse this article: Support hours and types. 

Use this link to contact QuickBooks Time if you're referring to this product instead.

Additionally, you can run the Invoice List report to see your invoice transactions. From the Reports tab, look for Invoice List, then open the report. For more tips about running your QBO reports, open this article: Run reports in QuickBooks Online.

If you have any other questions about getting access to your invoices, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

Hello,

I would like to have access to the billing for the year 2021? 

What I need to do?

Thanks

Christine

Hi there, @bourque_christin. 

I'll get you pointed in the right direction to get a copy of your billing.

Are you referring to your QuickBooks Online payment history? Billing history in the Billing and Subscription tab will display the last six (6) months' bills. I recommend reaching out to our Customer Care Support team to request a copy of your 2021 billing info.

Here's how:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.
   

Additionally, if you need to make changes to your account, these articles will surely be useful:

• Update Your Intuit User Account
• Change Your Email, User ID, or Password

Please know that you're always welcome to post if you have follow-up questions or concerns. Wishing you and your business continued success.

For anyone else with this issue and reading this - I subscribed via Google Play so my invoices/receipts were all sent to my email associated with that account, I was not able to view it in QB. I have QBSE so not sure if it's the same for Time but thought I'd share this.

Hi everyone,

I have an issue with my European account which is not available anymore. 

My computer has been stolen and I lost the backup of my company invoices history. 

Is there any support contact or help I can reach to access all the invoices (some of them were pending) to download it?

Thanks for the help.