Hi there, mtpropane. Thanks for reaching out and providing detailed information about your concern.
I'm here to help to archive duplicate team members in QuickBooks Time.
To delete a team member, make sure you're logged in as an administrator. Since only the admin can archive a team member in QuickBooks Time.
If you're trying to archive one team member, here's what you'll need to do:
- Go to My Team.
- Next to the team member's name, select More.
- Select Archive.
- Click Confirm.
If you're trying to archive multiple team members, follow these steps:
- Go to My Team.
- Select Add team members at the top left.
- On the lower left, choose Import from software.
- Select Spreadsheet (.csv).
- Click the Export team member list.
- Open the spreadsheet, and in the active column, change the status to archived.
- Save the spreadsheet.
- In QuickBooks Time, select Choose File, find the file, and select Open.
- Select Next, then Import List if everything looks correct for the import.
For more details on managing team members, see this article: Add and manage team members in QuickBooks Time.
For future reference, here are some resources you can read about managing customers, members, or employee's time:
Please let me know if you have other questions! I'm here to lend a hand. Have a great day!