I totally agree! I only downloaded the simple portion of Quickbooks to file my contractors 1099s from last year and not anywhere is there a place to enter the actual totals for each contractor yet it says they're ready to be filed, I can only find a pay them option which I tried to ask if it's just a full total from last year if I can enter it under payments with a check and the software would use the number as the total for the 1099s and all I got when I "talked to a live representative" was a bunch of run around and transferring to someone else because what I needed help with was "beyond their scope of support" and I finally lost it after 2 days and multiple chats/transfers and being late filing now and I'm just going to file through the IRS website and cancel my subscription. My husband signed up for the small business quickbooks as well with no luck trying to file through that either. The old version we had wasn't supported anymore so we had to "upgrade" but there's nothing upgraded about this at all! Think it's time to get a refund!

QUICKBOOK SUPPORT = GARABGE  

And now they have you by the balls and are forcing you online! For your benefit, of course. It doesn't have ANYTHING to do with the subscription model which costs 4x the desktop version for ONE YEAR. It's utter nonsense. They don't care about you running your business with ease, they care about having you suck on the teet of the subscription model. 

Im trying to get some help. I keep getting a validation failed banner on quickbooks online. Any idea how to fix this, my quickbooks assignment is due of the 4th of april

We'd love to help you achieve your goal, @NicoleReid. 

I just need some more information to help me get on the same page. Would you mind telling me more about it? What specific error have you encountered in QuickBooks Online? This way, I can provide you with an accurate resolution.

I'd appreciate any details you can provide. I'm looking forward to your reply. Have a great rest of the day. 

hi i want to upgrade my software 

Anyone here

I appreciate you joining the thread, Perfectaclean. I'm here to help you.

Beforehand, I'd like to know more details about your concern so I can address it properly, provide you with the right solution and steps for your guide. 

Any additional information would be highly appreciated. I'll be waiting for your reply. Keep safe!

Where do you customize QuickBooks Online to show product/service column on sales forms?

Thank you for taking the time to visit the Community page, @fvelw.

You can count on me to help you personalize your sales forms in QBO.

To customize your forms and display your products or services, you may proceed to the Custom Form Styles section. Let me show you how: 

1. Navigate to the Gear icon, and then choose Custom form styles.
2. Select the Edit dropdown menu on the transaction. 
3. Go to the Content tab.
4. Under the Columns section, tick the box and select the details you'll want to include in the form.
5. Lastly, select Done when you're ready.
   
   

Moreover, you can also make use of these articles to help personalize customer transactions in QBO:

• Add custom fields to sales forms and purchase orders in QuickBooks Online
• Customize invoices, estimates, and sales receipts in QuickBooks Online.

Don't hesitate to reach out if you have any more questions about customizing forms in QBO. I'll be sure to get back to you as soon as I can.

https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/contact-quickbooks...

This will help you get to the real live chat. It is in your Quickbooks program---help--   At the bottom you'll see contact and in there you will find live chat. They so have regular hours. I have used them several times and they very good at what they do.

Live Chat is absolute useless crap. I was transferred SIX times and still no one was able to help me with my simple questions. It was like being trapped in a torture chamber. 

Thanks for joining this conversation, andrea.

May I know what specific issue you're having with QuickBooks (QB) Time? Are you getting any error messages? Any additional information will help me provide the best resolution for your concern.

I'm looking forward to hearing from you soon.

@andreaj2 

What kind of simple questions did you ask?

Yes, please see the chat transcript from my experience with Quickbooks Live Chat yesterday. Please note that this is only the last half of the conversation. I did not save the first hour. No one should EVER have to experience something like this during a chat with a customer service agent. 

@andreaj2 

Your question was simple and it's no wonder their support team failed to answer it. All you have to do is cancel your current license and request a proportionate refund. Then buy a new subscription license separately. You can purchase a new license through a partner for up to 20% off including the renewal price. You need to uninstall your QBD program and reinstall it with the new license code. 

P

Hello there, @RSPSpeech.

I want to offer the best answer to your concern. With this, I'd like to know additional information about it. This way, I can provide the appropriate resolution for your issue.

Keep me updated in the comments below. Hope to hear from you as soon as possible. Take care and stay safe!

Hi, I had inquiries about clearing days on my QuickBooks checking account. How many days the fastest clearing from another bank to QuickBooks Checking account?

I'm glad you join the thread, @maconchi_30. I'll add more details about the QuickBooks Checking clearing days.

When you transfer money, this will vary based on the setup. If you're moving money into your QuickBooks Checking account, it takes three business days to clear, and the clearing days will take up to two or five banking days for the money taken out from your QuickBooks Checking account.

Furthermore, you can transact up to $250,000 per day limit on your QuickBooks Checking account. Refer to this article for additional information: Learn more about QuickBooks Checking. Frequently Asked Questions is also available on this page.

I'm also adding this page for your reference on how to use your Checking account: Use your QuickBooks Checking account.

Let me know if you have other concerns. I'll be here to share and guide you.

Hello, I have a concern regarding our Paypal account not syncing to QBO, may I kindly ask for assistance regarding on this? Thanks!

It's good to have you here, @mftolentino.

I'd love to share some insights about syncing a PayPal account to Quickbooks Online (QBO). But before that, may I know if there's an error you're having while syncing it? 

Unexpected errors can be experienced when you'll try to connect the PayPal app to QuickBooks Online. To avoid this, please make sure of the following:

• PayPal hasn't connected to another user.
• You are a master or company admin user in QBO (only admins or accountants can connect the app).
• The PayPal credentials are for an admin user (not only an authorized user).

Check out this article for more details: Connect to PayPal FAQ.

Additionally, there are two ways to connect to PayPal app.

The first one is switching from bank feeds to connecting the PayPal app. Before syncing, turn on the Sales Tax or GST Center, even if you don't charge your customers for it, to correctly record sales tax. Moreover, for correct inventory levels and accounting, set up your QuickBooks items the way you have them in PayPal because the app will identify the right products or services for sale based on the item name. 

Have this article to learn more about it: Switch for PayPal Bank Feeds to Paypal app.

The second one is switching from syncing with PayPal to connecting to Paypal. The same goes for the first one, you need to set up sales tax even if you don't charge your customers for it, and your item names in PayPal should be the same in QuickBooks.

You can read this article for more info: Switching from Sync with PayPal to Connect to PayPal.

If you want to learn what kind of transactions PayPal imports with the integration, feel free to read this article: Sync with PayPal.

I'm glad to have you here. Please come back if you need additional assistance managing your QBO account. I'll be happy to help. Keep safe, and have a blissful day!

When i try and login to Quickbooks online the screen keeps loading and never logs in. I rest the computer and clean the web page caches. what else can I do?

Thanks for joining the thread and sharing your concerns, @Brent82.

To clarify, have you tried using a different web browser? If not, I recommend giving that a shot. 

However, if you keep having issues with the login screen, I recommend connecting with our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. You can use the steps I've included below to connect with our team. 

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Click the tab to get started:
   • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
     • Start a chat with a support expert.
     • Get a callback from the next available expert.

Please don't hesitate to let me know if you have any other questions or concerns. I'm always around to lend a hand. Take care!