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Let's get your transactions saved, manager-cwspring.
If you want to save the bill or bills payment and clear out the details after saving, you can click Save and new or Save and close. If you click Save, the bill details will remain on the screen and it's saved. You can use this reference where you can locate the other options in saving your transactions.
In case you need future help in handling your vendor transactions, you can use these links:
I want to make sure you're able to save your bills as expected so please let me know how it goes. I'm always ready to assist if you need further guidance. Have a great rest of your day!
Thank you for your answer, however I just have "save" or "save and schedule payment" ? Am I entering the bills in the wrong place?
Hello manager-cwspring!
Thanks for the reply. Let me further assist you with the bills.
You'll want to click the arrow next to the Save and schedule payment to see the other options. From there, you can select either Save and new or Save and close.
If these buttons aren't showing up, make sure to click the Save and close the page. Then, you'll want to use an incognito window and check it from there. Incognito won't save your browsing history which can result in an error. These are some of the shortcut keys:
Also, you'll want to clear the cache and make sure you're using a supported and up-to-date browser. This can fix any browser-related issues.
I added this link for the detailed steps on how to record the bill payments: Enter bills and record bill payments in QuickBooks Online.
Comment again here if you need more help with bills. Take care!
Thank you for your help, one would have thought the save & new and the save & close buttons would be more prominent as this is what you are always doing. Switching from desktop to on-line so just having to get used to the difference. Thanks again.
When I try to save a bill I get this message transactions to accounts payable must include a vendor
How do I fix this
Welcome to the Community, Joerocker39. Thanks for joining this thread.
When creating bills, a vendor must be selected. This is because each bill comes from a vendor. Once you choose the appropriate vendor, you'll no longer see a "You must select a vendor." message when trying to save your bills.
If you need to add a vendor to QuickBooks, you can do so from your bill creation screen.
In the event you're entering bills with journal entries, any that are created this way will require a vendor name to be specified if Accounts Payable (AP) is selected.
I've also included a detailed resource about entering bills which may come in handy moving forward: Enter bills & record bill payments
If there's any additional questions, I'm just a post away. Have an awesome day!
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