Balance shows on invoice in QBs but shows no balance when i email the invoice to the tenant to process for payment?
Since merchant services automatically records the payments made to invoices, there is no way to manually record anything. Therefore a partial payment is still posting to the invoice and if it is emailed to the customer again with a reminder to pay the balance, they are unable to do so through the link.
Yes, you're right. Recording a partial payment in QuickBooks Payments will automatically mark the invoice as closed or fully paid.
I can see how having the option to let customers pay the balance from a partially paid invoice would be helpful for you and your business. That said, rest assured that I'll send feedback regarding this to our Product Developers. They're always looking for ideas to consider on how to improve QuickBooks.
In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.