Bottom margin in a report

I'm happy to see you again here in the Community, @Billy D.

Let's go ahead and double-check the margins' settings of your reports to see if it's accurate. This way, we can perform troubleshooting steps to get this matter working.

You can try to verify the margin of the bottom portion of your report from the Printer Set up. If it is showing as 2 inches, we can change it to 1/2 so reports will be printed on two pages.

To do that:

1. Click on File at the top.
2. Press on Printer Setup. 
3. Select Report for the Form Name.
4. Enter 1/2 or .50 as the margin.
5. Hit on OK. 

However, if it's 1/2 inch already and the problem continues, I recommend verifying and rebuilding your data. This process helps fix any data-related issues on your file.

Here's how:

1. Go to the File menu, then hover over Utilities.
2. Select on Rebuild Data.
3. Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
4. When the tool finishes, select OK.

After that, let's proceed with verifying the data:

1. Go to the File menu.
2. Hover over Utilities and select Verify Data.
3. Let the tool check your file for data issues.

For additional information about this process you may refer to this link: Learn how to fix data damage on your QuickBooks Desktop company file.

Please update me on what the result is. I'll be around to assist you if you need anything else. Have a nice day!

Solved my problem. Thanks. I have one other problem. When I use Find and open a Current invoice it always has Red Past Due on it does not print on invoice, but hate to see it every time I look at an invoice using Find. Can you help with this or do I need to start another Post?

Good Afternoon, @Billy D. 

Thanks for reaching back out to the Community. I can help you on this thread with your question about the red Past Due stamp on an invoice. I've got you covered. 

The stamp helps you locate the invoices easier so that you can take action and avoid a collection of dues. To give you the best solution to your problem, can you please provide me with a screenshot of the stamp on the "Find" page in your QuickBooks Desktop (QBDT) account? This will allow me to determine the best route for your business to resolve this issue. 

In the meantime, you can check out this article about the red Past Due stamp for more details that could help you out. 

After I receive the information needed, then I'll be able to get a better understanding of why this is happening on the "Find" page. I want to ensure that you're able to get back to running your business as soon as possible. The Community is always here to have your back. I'll be waiting for your response on this thread. 

Enclosed is screen shot of invoice that I got to by using Find, Name then customers name. Invoices show Past Due in Red the day I create them. On Template box is unchecked that says print Past Due Stamp. As I said the Red Past due does not print on invoices I send out only on my view of invoices. Just very annoying that the day I create an invoice the Red Stamp shows up when I look at them "ALL" them

I appreciate the screenshot you've shared, @Billy D.

I'd be glad to walk you through the steps on how to turn off the Past Due stamp in QuickBooks. You can turn it off by going to the Template list and uncheck the Print Past Due Stamp box.

Here's how:

1. Go to Lists in the upper menu, then select Templates.
2. Choose the invoice template you use.
3. From the Company & Transaction Information section, uncheck the Print Past Due Stamp box.
4. Click OK.

Also, if you have the past due invoice open, simply select the Turn Off link to remove the "Past Due" stamp.

I've included a link to an article on using and customizing form templates, just in case you need it in the future: Use and customize form templates.

For additional reference, you may want to check these articles on how to create and receive payment in QuickBooks:

• Create an invoice in QuickBooks Desktop.
• Record a payment for an invoice. 

Don't hesitate to leave a comment below if there's something else that you need. I'm always here to help. Take good care!

When I go into List, then Templates and choose the Template I use - there is no "Company & Transactions Information" section available

Found Company & Transaction both boxes dealing with Past Due Stamp are unchecked

Did all you said still even newly created invoices when view through "Find" have red Past Due on them

Let's find out if newly-created invoices will still show the red past due, Billy D.

Showing a Past Due stamp helps you identify invoices so you can take action and minimize the delayed collection of dues. You'll want to make sure that the transaction's due dates are being set up correctly. If not, change them to the correct due date. However, the stamp will still show on the invoice. 

You can turn off the Past Due stamp under the Basic Customization window. Then, uncheck the Print Past Due Stamp box. I've attached a screenshot for your visual guide.

Another option is simply select the Turn Off link in your invoice to remove the Past Due stamp.

Once done, delete and recreate the invoice. This time, the stamp will no longer show in your invoice.

In case you want to record an invoice payment, enter a payment from your customer for your future reference.

You can always touch base with us if you have questions about your invoices. We're always here for you anytime you need us. Have a good day!

Print Past Due Stamp box is unchecked. On invoice is Red PAST DUE, the Past Due visible on print & email - Turn off is not on my invoices. Invoiced is dated 11/27/2020 - Due Date is 12/10/20. Newly created invoices show the same Red PAST DUE on EVERY invoice checked on through the FIND option. 

Thanks for actively responding, @Billy D. I appreciate you for trying the steps provided by my colleagues above. 

We can perform the necessary troubleshooting steps to fix potential data problems. First off, let's run the Rebuild utility. Then, Verify to find any issues within your data file. Here's how: 

Rebuild data

1. Go to the File menu, then select Utilities.
2. Click Rebuild Data.
3. Select OK when you see Rebuild has completed.

Verify data:

1. Go back to the File menu, then select Utilities.
2. Click on Verify Data.
3. If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.

For more detailed steps about this, check out this link: Resolve data damage on your company file. 

If the issue persists, I'd recommend reaching out to our Customer Care team to help you check further into this matter and request to investigate if necessary. 

I'm still here to help if there's anything else that you need. Have a great day. 

Have rebuilt data and verified 2 times for other printing issue. Both prior to last created invoice. What next?

Good Evening, @Billy D. 

Thanks for reaching back out to the Community. It's my priority that you're able to get the red Past Due stamp off of an invoice. Let's delete and recreate this invoice to eliminate the glitch that may be occurring with this transaction. Don't worry. It's an easy process. 

Here's how: 

Delete the invoice

1. Go to the Customers menu. 
2. Select the Customer Center. 
3. Choose the Transactions tab. 
4. Pick Invoices. 
5. Locate and double-check on the invoice. 
6. Press the Delete option beside Save. 

Recreate the invoice

1. Go to the Customers menu. 
2. Pick the Create Invoices. 
3. Enter all the required information. 
4. Hit Save & Close when you're done. 

Here's an article that may be helpful for your business in the future: Send online invoices. 

The red Past Due stamp should disappear when creating a new invoice. If you have any trouble along the way, just let me know. The Community is always here to have your back. Have a fantastic Friday Eve!

Did as you instructed deleted and re- created invoice. Invoice date 11/06/2020 with a due date 12/10/2020. After re-creating invoice, viewed invoice, still has Red PAST DUE stamp on it. Next suggestion? 

Hello there, Billy D.

I appreciate you for considering the suggestions shared by my colleagues above. Once the Print Pas Due Stamp feature is turned off, you should not be able to see it on your invoices.

We can go ahead and replicate the steps above using our sample company file. Here's how:
 

1. Go to the File menu and select Close Company.
2. Click the Open a sample file drop-down arrow.
   

Once done, follow the steps provided by Joesem M above. If the same thing happens, I'd recommend contacting our support team to look into this issue in detail using their tools. Here's how:
 

1. Go to the Help menu once you open QuickBooks.
2. Click QuickBooks Desktop Help or press F1 on your keyboard.
3. Select Contact us button. 
4. Enter a short description of your concern in the Tell us more about your question box. 

Here are some articles that you can use for additional reference when fixing issues and customizing templates:
 

• Use and customize form templates.
• Fix common issues when you use and customize templates. 

Let me know if you have other questions. Take care always.