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Thanks for posting to the Community, @darlenepingolt.
If you've created checks in QuickBooks Online for this quarter, you'll have to remove them to withhold the correct taxes for this year.
Then we can continue to change the SUI rate and recreate the checks afterward.
Here's how to change the SUI:
Once done, recreate the checks to withhold the right taxes.
You can spot this resource for more insights in updating the SUI rate: Enter or change state unemployment insurance (SUI) tax rate.
On the other hand, if you're unable to see this option in your QBO, you might have subscribed to QuickBooks Online Payroll Full Service. In this case, you need to contact our Phone Support Team to get assistance in updating your state unemployment rate.
Tag me in your comment if you need further assistance. I'll help you anytime. Stay safe, darlenepingolt!
Thanks for posting to the Community, @darlenepingolt.
If you've created checks in QuickBooks Online for this quarter, you'll have to remove them to withhold the correct taxes for this year.
Then we can continue to change the SUI rate and recreate the checks afterward.
Here's how to change the SUI:
Once done, recreate the checks to withhold the right taxes.
You can spot this resource for more insights in updating the SUI rate: Enter or change state unemployment insurance (SUI) tax rate.
On the other hand, if you're unable to see this option in your QBO, you might have subscribed to QuickBooks Online Payroll Full Service. In this case, you need to contact our Phone Support Team to get assistance in updating your state unemployment rate.
Tag me in your comment if you need further assistance. I'll help you anytime. Stay safe, darlenepingolt!
hi - yes this will probably work, but I am not taking the time to delete all my paychecks for January just so QBO can calculate the SUI properly. We just today received our VEC rate notice in the USMail with the increased rate. Since SUI is not withheld, and the change is still within the 1st Qtr, why doesn't QBO have the ability to re calculate the the difference and just add it to the expense account in Payroll? thanks!
Let me share with you a few information about updating SUI, deeprunhuntclub,
Once you update the State Unemployment Insurance (SUI) rate, QuickBooks Online (QBO) tries to catch up with the calculation to make adjustments on your next paycheck. You don't need to undo those paychecks that were created last January. However, if you really want to change the rate, the easiest way is to delete and recreate them.
For additional information about SUI, you can visit this article:
For reference, you can check out these help articles for additional information.
You can comment below if you have questions about SUI. We're always here to help you.
DeepRun -
Did you ever get a satisfactory answer from QB on this issue about your SUI? I have a similar problem and I cannot get any help from QB on this.
Thanks.
Thanks for chiming in this thread, LiindaConroy.
I'm here to clear things out for you.
Please know that you don't need to delete and recreate the paychecks you've made. As mentioned above, once you update the SUI rate and its effective date, QuickBooks Online will retroactively adjust your checks to correct your tax liability.
You may read the articles that I've listed below to learn more about how State Unemployment Insurance works in the program:
Let me know if you have any other concerns or further questions about this topic. I'll be around to provide answers and clarifications.
thank you for your responses - QBO would not let me amend the SUI rate date until April (beginning of the next quarter) so I had done that and hopefully you are right, that it will catch up at that time. We don't have to pay SUI until the end of the year, so it's not like there's a hurry, just would be nice if there was an explanation in the box where you change the rate. thanks again for chiming in!
I am having a similar issue, only we just (07/01/2021) received the updated 2021 SUI which is less than the previous year. We cannot delete/recreate any payroll, so how do we make the adjustment when SUI has a credit and QB show us owing? Much appreciated. RJacobs
Thanks for joining the thread, @RJacobs.
QuickBooks Online (QBO) will calculate the State Unemployment Insurance (SUI) taxes based on how they are set up in the employee's information (Exempt or non-exempt). To adjust, I'd recommend getting in touch with our Payroll Support Team so they can help recalculate the taxes for you. They have tools such as screen-sharing (remote access) to pull up your account in a secure environment.
Here's how you can reach us:
1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose to Get a callback.
6. Type in your contact info.
7. Select Confirm my call.
You can check out this article for our contact information. Click on the QuickBooks Online (QBO) drop-down to see the most updated support schedule: Support hours and types.
For additional details about SUI, check out these articles:
• Enter or change state unemployment insurance (SUI) tax rates
• Find your State Unemployment Insurance (SUI) rate
Just in case, I've added this link for future reference: Adjust employee exemption taxes.
I want to make sure everything is taken care of for you, so let me know if you have any other issues or concerns. I'm more than willing to assist.
who do i contact for Quickbooks Desktop payroll help for SUI. Similar issue. The rate that was in QB for Q1 was .36% but when we filed in April for Q1 TWC calculated .31% which is what we owed and paid. They just sent our rates for 2021 and its 1.01% effective 1/1/21. I'm not sure what to do. We now have a tax liability for Q1 which is the differerence between the .31% and the 1.01%. Q2 in QB will need to be adjusted as well as the amount accruing for Q2 is .31% and the amount owed will be 1.01%. Since this doesnt change employee paychecks just accruals that we owe and company expense how do I correct? I have the difference by person for UI for Q1 and can pull it for Q2. If I backdate the rate change in QB for Q1 and Q2 it will just change going forward at a higher rate to catchup. Not sure if thats what we should do?
Hello twinkler06,
Thank you for sharing your concerns. For this situation, it is best to get in contact with our team. They have to tools to make changes and even join in on a screen share. To connect with a QuickBooks Desktop Payroll Support Agent, follow these steps below:
Reach out to me anytime if you have any other concerns. I’ll be right here, ready to help you. Enjoy the rest of the day.
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