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djbbeary
Level 2

Duplicate A/R Invoices Imported From Other Program

I have recently upgraded to QuickBooks Premier Plus 2020. I am having an issue with duplicate a/r invoices when importing from another program. In all prior versions, I was given notification to accept or deny the duplicate. I have checked the main settings and there is not a selection for duplicate invoices like there is in a/p and banking. Any thoughts on how to correct this issue?

4 Comments 4
AileneA
Moderator

Duplicate A/R Invoices Imported From Other Program

Welcome to the Community space, @djbbeary. I am here to help you find duplicate transactions in QuickBooks. This way will correct and delete the transaction that doesn't match. Here's how:  

 

  1. Click the Banking Menu. 
  2. Choose Bank Feeds and then Bank Feeds Center. 
  3. Find and select the statement from the Items Received From Financial Institution sectionThen select View
  4. Match the proper transactions. Tap Done to match them. 
  5. Press Yes in the Not Finished Matching screen. You'll return to the Online Banking Center. 
  6. Look and select the same statement from the Items Received From Financial Institution section. Then select Delete

 

Deleting the statement prevents unwanted transactions from appearing the next time you download a statement. If you don't delete the matched statement, the transactions that weren't matched keep appearing. 

 

Although, there are different way to remove duplicate transactions its depend on the mode you're using. To learn more about switching between bank modes

 

For more visual guidance about deleting the duplicate transaction, check out this article: Remove duplicate transactions in QuickBooks Desktop

 

There you have it. Always feel free to drop by again anytime you need help. You have a wonderful day!

djbbeary
Level 2

Duplicate A/R Invoices Imported From Other Program

Thank you for your response.  However, banking is not the issue I am having.  It is with duplicate customer invoices importing in if there is a slight change or adjustment in the other system.  Any other ideas?

JessT
Moderator

Duplicate A/R Invoices Imported From Other Program

Hello, djbbeary,

 

I would recommend checking this with our Support team, so they can take a look at your setup as you import the invoices. They have the tools to do that, and they can create a report about this behavior.

  1. Click on Help and select QuickBooks Desktop Help.
  2. Select Contact Us at the bottom.
  3. Enter a summary of the scenario and click Let's talk.
  4. Click on Message Us.

Thank you for posting. Let us know if you have other questions.

Fiat Lux - ASIA
Level 15

Duplicate A/R Invoices Imported From Other Program

@djbbeary 

Utilize the trial period of these 3rd party deleter tools. You may set a filter to short the same ref id and delete them in bulk.

https:// transactionpro.grsm.io/qbd

https:// partners.saasant.com/affiliate/idevaffiliate.php?id=5051_2

 

Hope it helps. 

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