I'll ensure that you're able to see the email address associated with that invoices in QuickBooks Online (QBO).
Let's perform a few troubleshooting steps to get rid of the problem. To begin, access your account using an incognito or a private browser. These browsers won't save any internet files.
Here are the shortcut keys:
• Control + Option + P (Safari)
• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
Once logged in, open the transactions again and check the email address if it's showing up.. If the private browse works, I recommend clearing the cache on your regular browser. Clearing your browser history, cache, and cookies can protect your privacy and see the latest information. You can also try using a different browser. Here's the link: System requirements for QuickBooks Online.
Hope you're doing great. I wanted to see how everything is going about sending an invoice you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!