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michaeljrdrgz
Level 1

Entering Batch Expenses with CSV and Getting Error to Select a Different Type of Account

Hello, 

 

I am entering expenses using the "Batch Transaction" feature on QBO using the CSV file. I am entering 150 lines (max amount). After fixing some initial vendor and category matching issues, I am still getting the error message, "You need to select a different type of account for this transaction" when I am attempting to save. I have gone back and selected the category/account field from the drop-down chart of accounts list jst to be sure, but I am still getting the same error message.

 

The category/accounts I am using are all sub-accounts. Does this make a difference? 

 

Any guidance on this is much appreciated. 

 

Thanks in advance!

2 Comments 2
Catherine_B
QuickBooks Team

Entering Batch Expenses with CSV and Getting Error to Select a Different Type of Account

Hi there, michaeljrdrgz.

 

I can help you successfully import your expenses to QuickBooks.

 

Let's ensure to review and map the column headers in your CSV file with the QuickBooks fields. A parent or sub-account will not matter as long as you select an expense account. Also, you can verify the error by clicking the red exclamation before the Ref no. column. It'll show the specific data that needs to be selected. 

 

If the same thing happens, let's try opening your account using a private browser or an incognito window. This browsing doesn’t store data and will help the page load and save data correctly without issues. 

 

  • Press Ctrl + Shift + N (Google Chrome)
  • Press Ctrl + Shift + P (Mozilla Firefox)
  • Press Command + Shift + N (Safari)

If it works, it’s a good idea to clear the cache to start on a clean slate. If the issue persists, you can try using a supported, up-to-date browser to roll out the possibility of a browser-related issue.

 

Here's a link that you can check out that will help you manage transactions by batch:

 

Feel free to drop me a comment below if you need help with QuickBooks. I'll pop right back in to make sure you’re taken care of.

michaeljrdrgz
Level 1

Entering Batch Expenses with CSV and Getting Error to Select a Different Type of Account

Thank you for your reply. I realized it was not populating the Payment Account field. Once I populated payment account, all of my batch expenses went through. 

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