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Best answer January 31, 2020
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Welcome to the Community, @kenelaandco.
In QuickBooks Online (QBO), the ability to let the customers enter their shipping address after getting an invoice is currently unavailable. You need to add it to their profile manually as a workaround.
Here's how:
- In QBO, go to the Sales menu at the left pane to get to the Customers page.
- Tick the customer's name to open their details, then click the Edit option at the top right.
- Under the Shipping address section, enter the customer's shipping address.
- Hit Save.
For more information, consider checking out this article: Enter the shipping address on all invoices.
I'll pass along your suggestion to our Product Developers. They're always looking for ideas to consider on how to improve QBO.
In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.
Reach out to me in the comment section below if you have any other issues or concerns. I'll be here to assist. Have an amazing rest of the day!
Welcome to the Community, @kenelaandco.
In QuickBooks Online (QBO), the ability to let the customers enter their shipping address after getting an invoice is currently unavailable. You need to add it to their profile manually as a workaround.
Here's how:
- In QBO, go to the Sales menu at the left pane to get to the Customers page.
- Tick the customer's name to open their details, then click the Edit option at the top right.
- Under the Shipping address section, enter the customer's shipping address.
- Hit Save.
For more information, consider checking out this article: Enter the shipping address on all invoices.
I'll pass along your suggestion to our Product Developers. They're always looking for ideas to consider on how to improve QBO.
In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.
Reach out to me in the comment section below if you have any other issues or concerns. I'll be here to assist. Have an amazing rest of the day!
