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Welcome to the Community, @kenelaandco.
In QuickBooks Online (QBO), the ability to let the customers enter their shipping address after getting an invoice is currently unavailable. You need to add it to their profile manually as a workaround.
Here's how:
For more information, consider checking out this article: Enter the shipping address on all invoices.
I'll pass along your suggestion to our Product Developers. They're always looking for ideas to consider on how to improve QBO.
In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.
Reach out to me in the comment section below if you have any other issues or concerns. I'll be here to assist. Have an amazing rest of the day!
Welcome to the Community, @kenelaandco.
In QuickBooks Online (QBO), the ability to let the customers enter their shipping address after getting an invoice is currently unavailable. You need to add it to their profile manually as a workaround.
Here's how:
For more information, consider checking out this article: Enter the shipping address on all invoices.
I'll pass along your suggestion to our Product Developers. They're always looking for ideas to consider on how to improve QBO.
In the meantime, I recommend visiting our Blog site. This is where we share recent happenings and future developments, such as updates to newly added features.
Reach out to me in the comment section below if you have any other issues or concerns. I'll be here to assist. Have an amazing rest of the day!
oohh... boo! That sucks. I will encourage my company to explore an ecommerce that allows this feature. Too much of a hassle for us right now. Please do consider this to move up the long list of backlog items for the Developers. Thanks.
This is entirely ridiculous. Paypal, Shopify, and even Zelle allow the customer to enter shipping address. I bill thousands via invoicing and it is a huge hassle to get and enter each buyers address. I will use paypal.
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