Seriously does QB support even READ these postings before replying with a canned response? 

I do not want to use Quickbooks Online Bill Pay, and at no point in the original posting suggested that I wanted to, thus why would you suggest that I reach out to Bill Pay for support? 

I want to have the original pay bill option available to me on the right when all vendor expenses are listed.  I realize I can go through Pay Bills for this, but it would be nice if Intuit did not they to indirectly force new [and billable] features upon users.  Perhaps this is why I no longer recommend Quickbooks as the preferred small business accounting solution to my clients.

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@kathy46 wrote:

I was just told by "TECH SUPPORT" that could send me a step by step instruction on how to pay my bills by check??????  I have been using Quickbooks since it's debut!!!! NOW How do I get rid of the Schedule Payment option!!!!!!

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Sadly, you can't get rid of it, turn it off, or disable it. 

We have all been force to use "work arounds", Which is stupid ridiculous.  

This is not solved.  

This was my final straw too. Intuit wants 2.9% of everything we pay so they made it difficult for their "accounting" software to cut checks... Contacting our tax accountant currently to find other online accounting options or offering them to remote access a new file. Great idea for accounting software but terrible execution which somehow continues to degrade with each new version.

Resolved?! Just started receiving this today a month after your statement. This isn't just an aversion to change issue. The Pay Bills section lists bills by due date. Which means if bills are due on the 10th of the following month it doesn't organize as oldest bill first if bill numbers fluctuate. Therefore the expense tab is the best spot for paying your oldest bill first.  Now in order to do that, Intuit wants to make their profits off me paying bills. I'll buy another software before I do that.

Resolve this faster. It's VERY easy to do. Which leads me to believe this is a sales ploy and not a quality of life change to QBO. Wish Intuit would remember that this isn't a free service we're using.

The ability to pay checks in QBO has been nearly eliminated to make it easier for Intuit to profit off our paying bills. As stated in previous employees statements here the investigation is closed and it's not going to change. The only work around I've found, is to do screenshots of the Expenses > Vendor detail to get my bill date and then go to bill pay and manually reconcile the screenshot to the bills that need to be paid.

Paying bills to print checks is no longer a practical function of QBO if your vendor has due dates on a specific day in the following month. Items like 30 day from bill due dates work fine but items purchased in April and due the 10th of May is very difficult to pay the oldest invoices first.

I will thank the Intuit team for finally pushing me to realize I need to take the time to find better software.

That screen does not allow you take credits. It automatically applies them to invoices without giving specific amount so when you mail check to vendor they are confused. Why does QBO do this?We are spending close to 5k a year with our subscription and payroll account.

Again , you can pay bills but you cannot check off credits that you are applying to your vendors. They do not realize what you are doing because the credits come off the first invoices you pay. We have one supplier that we have a lot of invoices and credits per month and this is unacceptable that you cannot apply the credits with applying to specific random invoices.

I woke up to this problem today.....


QBO is getting worse and worse...

YOUR   "online bill support" link goes to an APP page, and if you use the Help/Support link YOu get this back:

Hmmm.  talked to the ONline support.

Was told that this is now a new feature and there is no intention to change it back.


Thank you Intuit for not asking people what they want.

ANd the QB Employees answering this?   Please.  just come out and say the truth.....

@B-MUSIC-school  They live in a delusional world.  Their reality is in NO way the truth. 

I'm pretty sure they are trained to lie. 

Thank you for joining the thread @B-MUSIC-school,

I know how important it is, to disable the new feature of schedule payment. But, we don't have an option to disable the schedule payment feature once it's already in your QuickBooks Online account. Since this feature is the latest feature updates in QuickBooks Online.

You can visit this website QuickBooks Blog to check the latest product updates.

If you have anything else to ask about QuickBooks Online, just fill me in the comment section. I'm always here in the Community to help. Have a great day!

@Rejeil_O   You make it sound like it's our fault for clicking on something.  That's NOT it!!

It is QB forcing it on us.  BE HONEST!! It's not that hard. 

We don't want you to feel that way, Shalene.

QuickBooks Online is working diligently to deliver our customer's needs. Our product engineers develop new features to make it more convenient and easy in helping you run your business.

Please know that we're always here to help if you have questions.

Could not agree more.  I am very tired of their canned nonsense.  They've gone ahead and shoved another so-called "feature" down our throats.  I didn't think it was possible for me to be less impressed with Intuit, but I certainly have not seen a company out for the cash grab like this in a very long time.  Every little thing we do on a daily basis they decide we need to pay them to do it.  I do not recommend QB anymore.

They force general ledger accounts down our throats, constantly advertise services and they raise prices more often than Donald Trump eats Big Macs.  And now junk like this where we are forced to move around their road block of PAY ONLINE.  And don't get me started on what it's like to call in for help.   It used to be great.  Now it's multiple phone calls to get anything done.  I  still have one company with screwed up payroll because I cannot enter prior-paid paychecks.  The irritation never ends.  I am actively researching other options and will have all my clients moved by year end so we can start fresh in new books for 2021.  I'm way over this nonsense.  

What we want to know is why doesn't Intuit ask us what we want?

Why don't you give us options to turn off the continual stream of advertising for more paid services?

We already pay you so much each month already, because you never stop raising rates.

WHY POST SUCH NON-ANSWERS?

Do you think we are idiots?

Stop selling to people already buying your product!

I've started the process of using a VPN service to give remote access for accountant to use our QuickBooks Contractor 2012 Desktop version. I think there are going to be ALOT of clients with fresh 2021 books. I can vouch that older desktop versions are MUCH better than QBO. The only use I could see for QBO would be extremely small home based businesses with no accounting knowledge.

We know you are just putting out there the "comp-any Line"

BUT we do not like it. NO one asked for it...

ANd NO-ONE who can actually listen, care, and fix/reverse this "NEW" feature, will talk to us.

SO, Maybe we need to just keep asking - a lot.

  - thankyou for your reply.   However, there does not seem to be a way to give 

actual feedback that doesnot end up in INTUIT"S spam folders.

AND if you are truly looking at your customer's needs, maybe this vehemence against this "UNANNOUNCED" Change , shoud demonstrate that this is a bad thing.

At this time, I can not recomment QBO to any client.

you just get told " we changed it, without consulting with folks and we are not changing back"


Hmmmm

I wonder where the money is?   It _seems_ I need to have an APP to do this....   a third party partner... who will charge me a low monthly fee...


*nods*      change it back, please.

You may have already figured this out, but i was just having the same problem.. If you create your bills then go to new transactions at the top right of the vendor page, click check and you can add the bills to a check to print. Hope this helps someone!

This is not solved...  Please change that setting.

Still waiting for a reply to this problem. Now can't email tech support due to COVID. What are we paying for?