How do I change the business address to be reflected with the proper address a printed pay stub?

Hello!
Click on 'gear'>'company settings'>'contact info'  to change your business address
*the gear button is in the upper right corner. 

Or you can try to experiment with the visual template from ('Customize'> 'Edit current' from the entity page). If you need a more vivid picture.

Hope that was helpful.

I'll walk you through where you can update the information, gs4.

You can change the business address or work location in the Payroll Settings section in QuickBooks Online. Here's how: 

1. Click the Gear icon in the upper-right hand corner, then click Payroll Settings.
2. Look for Work Locations under the Company and Account section and click on it.
3. Click the address that you need to change.
4. Enter the new address and click Save.

See my screenshots below for additional details. You can also reply to this thread if you need an extra help.

After I go to "Payroll Settings" I do not get the screen that you show.  How do I get to Preferences?

Let's get the business address updated, Boslade.

Master admin, company admin, and all access users are the only people who can get into the payroll settings. You can learn more about the different user types and access levels in this article. 

If you don't have access, let the admin change your user type. Here's how:

1. Click the Gear icon.
2. Select Manage Users.
3. Select your name, then click Edit.
4. Under User type, select Standard user.
5. Under How much access do you want this user to have?, select All, then tick the Payroll access box.
6. Click Save.

After changing the access, follow the steps above to get to the Payroll Preferences page. 

I'll also share the reference on how to add, delete, or change user access for more details. 

Although, if you have the appropriate access, this unexpected behavior can be caused by too much cache. We have a different set of steps to resolve this.

Let's start with accessing QuickBooks Online using an incognito/private browser. This is the best spot to isolate web issues. You can refer to these shortcut keys:

• Google Chrome: CTRL  + Shift + N
• Mozilla Firefox: CTRL  + Shift + P
• Internet Explorer: CTRL  + Shift + P
• Safari: Command + Shift + N

If you're able to change the payroll settings, let's go back to the main browser, then clear the cache. Too much of it affects our system's behavior. Thus, we require our users to clear them periodically. 

On the other hand, you can use a different browser like Google Chrome or Mozilla Firefox.

I'll also add the article on how to update your business info in Online payroll for future reference. 

If you need more help with this, you can tap me and I'll personally get back to you. 

I also do not see the same screen. I am using Quickbooks Online and I am a Master Admin. I have changed the company address but I cannot change the address that shows up on paychecks that I print.

Thanks for joining in on the thread, Xinxiya.

The steps provided by JenoP should allow you to change the company address, while the troubleshooting provided by Kristine Mae can get rid cache-related issues. If both steps don't work, I'd recommend contacting our Payroll Support Team. They can review your account and provide you further steps to update the company address. You can reach them using this link: Contact Payroll Support.

Let us know how this goes so we can assist you more.

I've had this issue with 3 QBO companies. I had to reach out to customer service. No matter how many areas in the program you change the address, it will not show up in the stubs or the tax forms. Fortunately they were able to fix it via chat.

Thank you! I had just given up and have been printing paychecks for the past 2+ years with the wrong address. Lol. I'll try calling.