You can undo a reconciled statement in QuickBooks Online in two ways: either by changing the reconciled transactions directly in your register, or by inviting an accountant to undo the reconciliation for you.
Here's how to undo a reconciliation directly in your register:
- From the Home page, click All apps > Accounting > Chart of accounts.
- Click View register for the affected account.
- Change the R (Reconciled) status of the transaction to C (Cleared) or leave it blank (Uncleared).
- Select Save, then Yes to confirm.
If you invite an accountant, they can undo the reconciliation for the entire period at once. For guidance, you can refer to this link: Undo a client’s entire reconciliation in QuickBooks Online Accountant.
After that, you redo your reconciliation with the correct details.
Let us know if you need any further assistance. We’re here to help.