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Thanks for posting here in the Community, @adellaporte-thed.
You can certainly reverse a journal entry in QuickBooks Online if you need to update it or make corrections.
Here's how:
Once reversed, all other information such as the Account, Name, and Description for each distribution line remains the same as the original transaction.
You can also delete the journal entry and make a fresh start. Please check this link for more details: Reverse or delete a journal entry.
If you need to print a report for your journal entry, you can check out this helpful article: Print a journal entry report.
Don't hesitate to drop a comment below if you have other QBO concerns. I'm always here to help.
Hmmm, I'm in the Edit feature and am at the bottom of my j/e to accrue payroll (Journal Entry #101170) but am not seeing any options beyond "Add lines" and "Clear all lines."
Transition to Online is unpleasant for someone with 25 yrs of Desktop expertise. It's like that quarter century of work is simply wiped away.
Hi there, Januaria55. Let me provide more information in editing your journal entry in QuickBooks Online (QBO).
There will be no options after Add lines and Clear all lines apart from Memo and Attachments. However, you can edit your line entries by simply clicking each line.
Here's how:
There will be no edit button beyond Add lines and Clear all lines. However, you can edit your JE by simply clicking each line.
Here's how to zoom out:
1. Click the three dots on your browser's top right corner.
2. Under Zoom, click the minus icon (-) to zoom out.
I've added a couple of screenshots for your visual reference.
In addition, you can visit our article on how to swap the debits and credits or delete your JE: Reverse or delete a journal entry in QuickBooks Online
Feel free to comment if you have any concerns beyond what's mentioned above. I'm always available to assist you.
Perhaps I was unclear in my question. I want to REVERSE a payroll accrual dated 3/31, so that the entry is REVERSED on 4/1. I have opened the J/E as recommended (after having gone to the Chart of Accounts) but am not seeing any option to reverse it after I hit the Edit button.
I appreciate you for returning to this thread and providing an update about your concern, @Januaria55.
Let me route you so you can see the reverse option in your journal entry in QuickBooks Online (QBO).
Here's how:
Refer to the screenshot below:
Once done, select Save and Close. However, if you still don't see the reverse option, we can perform some troubleshooting steps to determine if the issue is related to your browser.
To start, please open an incognito window. This will prevent your browsing history from being saved. You can use the following keyboard shortcuts based on the type of browser you are using:
Next, go to the QuickBooks Online (QBO) page and try again in the journal entry if you can see the reverse option. If it works, you can clear your browser's cache. This removes the webpage data that's causing the issue. If a private browser doesn't work, you can use other installed supported browsers as another option.
I'll also add this article to guide you if you need to print a report for your journal entry: Print a journal entry report.
Stay in touch with me if there's anything else I can help you with reversing your journal entry. I'll be right here to provide the information that you need.
Hi Clark ~
Now I see the option to reverse at the very bottom of the screen and was able to reverse my 3/31 payroll accrual as of 4/1. So that's a huge relief!
Thank you kindly!
~ Mike
Thanks for following up with the Community, Januaria55.
I'm happy to hear Clark_B was able to help with reversing your journal entry.
You'll also be able to find many detailed resources about using QuickBooks in our help article archives.
Please feel welcome to send a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have a wonderful Monday!
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