How long does it take for an invoice to be marked as paid and funds to show up?

Hello there, @KingDirk1509.

When your QuickBooks Self-Employed (QBSE) account is connected to QuickBooks Payments, the deposit speed will depend on the type of payment you process and how long you have been with the service. Since you're new to the feature, we'll deposit your first set of payments within 5 business days while we set up your account. Once done, the processing of customer payments will be much faster.

Usually, once an invoice is paid, its status will automatically change to Paid [date]. To check, let's go to the Invoices page in QBSE. Here's how:

1. Log into your QBSE account.
2. Go to the Invoices menu.
3. Find the invoice.
4. Check its status under the Status column.

You can also monitor your transactions by visiting the Merchant Services Center through these steps:

1. Sign in to the Merchant Service Center.
2. From the homepage, select Activities & Reports.
3. Choose Deposits.
4. Select the date range in the Dates field.
5. Select Search.

To learn more on how QuickBooks Payments handles your deposit and funds, I'd recommend checking out this article: Find out when QuickBooks Payments deposits customer payments.

Once your payments are downloaded into your account, all you have to do is review and categorize them accordingly. To learn more about it, you can check out this article: Categorize transactions in QuickBooks Self-Employed. It also includes information about income and expense categories in QBSE.

Please let me know if you have other concerns about managing invoices and payment deposits in QBSE. I'm just around to help. Take care always.

Got it, you said it automatically changes the status to paid or partially paid...

Is the change immediate as soon as they make a payment or is it possible for it to take a few days?

Just making sure as the customer says they paid it and want to make sure I received it, but the status of the invoice hasn't changed so there is no way that I know of to make sure I did in fact receive their payment. 

I'm here to help you with your Payments concern, KingDirk1509.

The invoice will be marked as paid automatically as soon as the funds will be deposited in your bank account. Thus, it will take a few days depending on the deposit speed.

We can check in the Merchant's account the status of the customer's payment. From there, we'll know if we have received the money. Here's how:

1. Sign in to your Merchant Services account.
2. Click Activity & Reports, then select Deposits.

If you've checked the payment status and it's deposited, the money is on its way. Just a friendly reminder, though. Some banks hold funds after we deposit them. You'll have to work with your bank if they need additional steps.

However, if you've checked with your bank already, I suggest reaching out to our Payments support so we can trace the money.

If you have other concerns, you're always welcome to post in the Community. Take care!