I have a question about my billing

edelmonaco, what is the question?  In the future try posting the question with details, including if you are using QB desktop or online

I'm glad to see you here in the Community, @edelmonaco1.

Since Community is an open forum page that everyone can access, I don't want your details to be posted here directly. I recommend contacting our QuickBooks Online Support Team. This way, you can get an explanation of your question. They can also walk you through with the steps to resolve this issue.

1. Go to the Help icon, then click on Contact Us.
2. Enter a brief description of your concern, then click Let's Talk.
3. There are options provided on how to contact support, please select Get a callback.

Leave a comment on this thread if you have additional questions. We are always here to assist you, have a great day!

I keep getting billed for 84.20 and I have changed my plan multiple times to the lowest plan available. Why do I keep getting billed this high amount?

I'm here to ensure you'll be enlightened about your subscription issues, @7536.

We strive to ensure every customer is satisfied with our service. I believe that this shouldn't happen since you've already changed it to the lowest price available. 

As much as I want to help you, the ability to pull up your account and check the billing history is done by our Customer Care Team to protect your personal information. 

To ensure that this will be taken care of as soon as possible, I'd recommend contacting our support through the Help icon. Once you're in, one of our representatives will review the charges on your account. Here's how to connect with us:

1. Sign in to your QuickBooks Online company.
2. Select the Help (?) menu.
3. Choose the Assistant tab.
4. Click the Talk to a human option.
5. Select Get help from a human.
6. Click either Chat with us or Have us call you button.

Additionally, let me share these links to help update your billing information and check where the charges from your account are coming from and why: 

• Understand Intuit charges on your credit card or bank statement
• Manage billing, payment, and subscription info

Keep me posted on how it goes. I'll be around to help you. Have a good one!