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brysnmk
Level 1

I just accidentally deleted an unpaid invoice. How can I recover it?

 
1 Comment 1
ReyJohn_D
Moderator

I just accidentally deleted an unpaid invoice. How can I recover it?

Let me take care of your deleted invoice concern, @brysnmk.

 

Right now, the option to recover or restore a deleted unpaid invoice is unavailable in QuickBooks Online. I have another idea you can perform to get around this.

 

You can use the Audit Log instead to get the invoice details. Then, recreate your invoice based on the said info. 

 

To access your Audit Log:

 

  1. Click the Gear icon at the top, and then choose Audit Log under Tools.
  2. On the Filter drop-down, select the appropriate User and Date.
  3. Check the Transactions box under the Events filter.
  4. Select Deleted/Voided Transactions from the Show drop-down.
  5. Click Apply.
  6. Choose View under the HISTORY column.
  7. Review the said invoice.

For additional inputs, please head to this link: Use the Audit log to re-enter deleted transactions.

 

When you're ready, you can begin recreating the said invoice.

 

The good thing is, you can personalize your invoices to get the info that you need. If you wish to send or print them, you can do it in bulk to make your task easy and more efficient. For more details, please see this handy resource: Email or print multiple invoices.

 

I'm always around to help with more invoice concerns you may have. Feel free to add your reply in the comment section below. I can provide some tips and tutorials for you.

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