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sjanca
Level 1

I'm trying to enlarge the logo for my invoices and i've tried doing it through the settings, it doesn't work. I've also tried to enlarge the image and that doesn't work.

 
4 Comments 4
Angelyn_T
QuickBooks Team

I'm trying to enlarge the logo for my invoices and i've tried doing it through the settings, it doesn't work. I've also tried to enlarge the image and that doesn't work.

Thank you for adding your first post, @sjanca.

 

QuickBooks Online (QBO) allows you to enlarge or modify logo sizes through the Custom form styles window. 

 

  1. Sign in to your QBO account.
  2. Go to the Gear icon, then click on Custom form styles under Your Company.
  3. Select the template your using, then click on Edit under Action.
  4. Tap on Make logo edits from the Design column.
  5. Adjust the logo size from SM, to L.
  6. Make sure to click on the Done button to record the changes.

 

I'm adding this screenshot for your visual reference.

 

If the modification doesn't work on your end, I recommend performing the steps through a private window. This is a place to check browser-related issues while working with QBO. You can use either of these keyboard shortcuts to save you time:

 

  • Google Chrome: Ctrl Shift N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P

 

If it works fine, go back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the result.

 

For more tips while customizing your logo in QBO, you can open this article: Add, customize, or remove logos on sales forms.

 

Aside from editing your logo, you can also personalize your sales form templates following the steps provided from this link: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

If you have any other follow-up questions about enlarging the logo for your invoices, let me know by adding a comment below. I'm always here to help. Have a good one!

sjanca
Level 1

I'm trying to enlarge the logo for my invoices and i've tried doing it through the settings, it doesn't work. I've also tried to enlarge the image and that doesn't work.

I've tried that and the logo is still too small, is there anyway to enlarge it even more? ive tried changing the size of the image but that doesn't seem to work/

MadelynC
Moderator

I'm trying to enlarge the logo for my invoices and i've tried doing it through the settings, it doesn't work. I've also tried to enlarge the image and that doesn't work.

I'd love to direct you to the best help available so this gets taken care of, @sjanca.


Since the logo is still too small even after performing the recommendations shared by my peer above, it would be best for you to contact our support. They can check the issue further and help you find more solutions.


Here’s how:

 

  1. Log in to your QuickBooks Online company.
  2. Select the Help (?) menu.
  3. In the Assistant window, type in “Talk to a human” in the field.
  4. Enter “Logo size issue in sales forms,” then go to the Contact option.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.


You can read this article to learn how to manage logos from your invoices, estimates, or sales receipts in QuickBooks Online: Add, customize, or remove logos on sales forms.


Once everything is good, you can now email or print your invoices to your customers.


Don’t hold back to drop a comment below if you have any other questions or concerns besides modifying logos. We’ll always be here to help. Take care always.

StanPik
Level 3

I'm trying to enlarge the logo for my invoices and i've tried doing it through the settings, it doesn't work. I've also tried to enlarge the image and that doesn't work.

I went this course on hold 20 minutes had to answer another call and had to call back wait another 20 minutes to talk to some who repeated what I said 3 time and still didn't unsterd me until I told her a 4th time! Compared to searching the online help and googling it was faster but she had no solution. I asked to speak to a supervisor but just got more hold time . She then told me that i would be transferred to someone "random" put me hold again about 5 minutes, she then tells me that her supervisor is too busy to talk? No straight answers! I rate customer service a FAT F serious integrity issues here. Awesome service (NOT) for paying over $1000 a year for QBO!

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