I need to change the status of an invoice. It was accidentally coded to paid and is still open. How can I change this in order to resubmit it?

Let's remove the payment, remnanttransport,

1. Open the invoice, click the 1 payment made in blue text below the PAID status.
2. Click the date.
3. On the Receive Payment screen, click More at the bottom.
4. Choose Delete and click Yes to confirm.

When your customer opens the invoice online again, he'll see it as unpaid. There's no need for you to send it. However, if you want to do so, just click on Save and Send.

Feel free to join us back here if you need any help.

It would be useful to include screenshots. The written directions don't seem to match the UI of the invoice UI I'm seeing. Maybe the interface has been updated.

Thanks for joining the thread, hansbrough.

I'll provide you with additional details about changing the status of an invoice in QuickBooks Online.

You'll have two options to change the status, you can either delete the payment attached to the invoice or unlink the payment.

Here’s how to delete the payment:

1. Go to the Sales menu, then click on the Invoices tab.
2. Locate and open the invoice you’re working on.
3. Click the 1 payment made link in the top right corner below the Paid status.
4. Click the date.
5. Select More, then choose Delete.
6. Hit Yes to confirm.

To unlink the payment, please follow these steps:

1. Go to the Sales tab, then click on the Invoices tab.
2. Find and open the invoice.
3. Click the 1 payment made link in the top right corner below the Paid status.
4. Click the date.
5. Remove the check mark for the invoice.
6. Hit Save and close.
7. Click Yes.

I've also added this resource for future reference if you need some guidance on fixing a payment applied to an incorrect invoice: Fix a payment applied to the wrong invoice in QuickBooks Online.

If you need further assistance with invoices and payments, let us know. We're here to help you.