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DNO2
Level 1

I've tried to find this answer with no success. Is there a max amount that can be paid via an invoice? Max for ACH? Max for Credit Card?

 
6 Comments 6
Deity Alpha
Level 6

I've tried to find this answer with no success. Is there a max amount that can be paid via an invoice? Max for ACH? Max for Credit Card?

Do you need to accept B2B payments with big amounts?

JorgetteG
QuickBooks Team

I've tried to find this answer with no success. Is there a max amount that can be paid via an invoice? Max for ACH? Max for Credit Card?

Thank you for posting your concern here in the Community, DNO2. I'd like to provide you with valuable information about QuickBooks Payments processing limits and guide you to the appropriate support.

 

The account limit is unique to each merchant user, determined by QuickBooks based on your bank history and the number of online payments processed in the last 30 days, depending on your customers' processing volume.

 

Certain users have standard daily and monthly payment limits. Once reached, customers won't be able to make online payments unless the limits are restored within the 30-day rolling window.

 

While the Community space is unable to look into your account, I'd recommend getting in touch with our payment support team for detailed information on processing limits.

 

Here's how:

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

 

Furthermore, you can access and manage your QuickBooks Payments to track transactions and update your information when necessary.

 

To learn more about the acceptable use guidelines and terms and conditions for the QuickBooks Payments Service, you may want to read the Intuit Payments Merchant Agreement and the Intuit Payments Inc. Acceptable Use Policy.

 

Please don't hesitate to ask if you have further inquiries about QuickBooks Payments or need assistance with any specific task. I'm here to help at all times.

DNO2
Level 1

I've tried to find this answer with no success. Is there a max amount that can be paid via an invoice? Max for ACH? Max for Credit Card?

Is the only way to contact them through phone?  When I follow your steps I have two options.

  • Post to the community
  • Ask for a call back from support

I'm really busy.  No time to take calls.  I'd rather someone emailed me the information.  Is there any way I can do that? 

DNO2
Level 1

I've tried to find this answer with no success. Is there a max amount that can be paid via an invoice? Max for ACH? Max for Credit Card?

About once a month yes.  Decent amounts. 15 - 20k on average.  Right now this company is sending a paper check which is an incredible pain and I want to encourage them to use the ACH included in the invoice but need to make determine the limit I can accept through this method. 

Deity Alpha
Level 6

I've tried to find this answer with no success. Is there a max amount that can be paid via an invoice? Max for ACH? Max for Credit Card?

@DNO2 

As I know, they limit credit card payments to $49,999 per transaction. There is no set amount for receiving ACH payments. However, you should be aware that they may withhold your payments randomly if you have not had a history of receiving large payments. I would recommend using a third party payment processor to accept B2B payments for free,

Bryan_M
QuickBooks Team

I've tried to find this answer with no success. Is there a max amount that can be paid via an invoice? Max for ACH? Max for Credit Card?

Thanks for a prompt response, @DNO2.

 

To answer your question, yes, the only way to contact support is either Post to Community, Chat with Us and Ask for a callback. You'll need to chat or ask for a callback from our support to acquire info and receive email updates.

 

Concerning the ACH limit, I agree with what my colleague answered above payment users have a limit on how much they can get paid online for both ACH Bank Transfer and Credit Card in a 30-day rolling period. 

 

When you reach the processing limit, customers won't be able to pay online until your limit opens up again as time goes by. However, you can still get paid with cash or checks.

 

If you want to know the deposit speed of your payments: Find out when QuickBooks Payments deposits customer payments.

 

For additional questions about managing your Payments account, let me know by replying to this post, We'll be willing to lend a hand. Have a good one.

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