We've made it easier for you on how you can reach out to our Customer Service Support team if you'll want to raise any complaints, This one guy.
But, how we still wish to make things better by posting your questions here in the Community so we can properly address you. However, if this complaint is rather confidential, you can contact our phone support team so they can take a look at this further. They have the tools to securely pull up your account and investigate your specific concern. Here's how to reach them:
You may also want to take a look at our help articles so you'll be guided in anything in QuickBooks: QuickBooks Online Help Articles.
Reach out to us again if you have any other concerns. Don't forget, we are always here for you to address your issues in any way. Have a great day!
How is this easier? You literally typed few paragraphs of "water under the bridge" with "steps to take" instead of just providing with an email address.
I don't think the fact quickbooks scams people and doesn't provide any support should be confidential - people should know about it.
Now you would ask - how is it quickbooks scams and where is the proof to both of the statements? - easy, one step at the time:
1. I've reached out to your chat with human on the web site asking for email - they said they don't have it, when in fact i was able eventually to find it on google, ironically it is [email address removed] (not sure exactly who cares tho as I'm still waiting for reply). Proof of screenshot of chat with your representative is attached. So there you have it - quickbooks support does not support.
2. How does quickbooks scam you? Easy:
Let's make sure you'll be able to log in to your QuickBooks Online (QBO) account successfully, sampada.
If you still have access to the phone number or email address on file, you can get back to your account with just a few easy steps:
If you don't have access to the phone number or email address, you can send a request to our account protection team to recover your account. To do this, follow the steps below:
We'll take care of your request within one business day. Our business hours are Monday through Friday, 8:00 AM to 5:00 PM PT.
Once you're back in your account, you can change your email address to update your information. Please know that our general support team doesn't have access to update your info.
You can also read this article for more information: Get Help If You Can't Sign In to your QuickBooks Online account. However, if you still want to get in touch with our support team, you can reach out to them by following the steps below:
In addition, if in case you just sign up to QBO account then you'll want additional resources so you'll be guided, check out this article: Getting Started With QuickBooks Online.
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