My self employed account has payments set up, but the invoices I send to clients don't have a payment option when emailed. Can you help me with this?

Hi nyssacoelho , make sure you turn on quickbooks payment. Here the steps :

To turn on QuickBooks Payments so customers can pay their invoices online:

1. Go to the Invoices menu and create a new invoice.
2. Select Customize.
3. Select the Payments ▼ section.
4. Select the Activate payments link and follow the steps.
5. After you activate payments, select the Credit card or Bank transfer (ACH) toggle to turn on the options. 

Some times, clear cache and browsing history or open in private window and open in different browsing engine make some updates. Comment back, cheers.

Thanks so much. I don't see the customise option on the invoice. I attached a screen shot of what I am seeing. Thanks for your help, Nyssa

Hey there again. I just updated my incorrect info with the merchant payments section and sent an invoice to my email and now I see the pay option. Is there a way to get the pay button to show on the email itself instead of clicking on 'view invoice' first? Thanks so much for your time and help. -Nyssa

I appreciate your time for sharing a screenshot and providing additional details to your concern, nyssacoelho.

For now, the option to get the pay button to show on the email is unavailable in QuickBooks Self-Employed. Clients may need to open the invoice first for them to submit the payment. 

I want you to know that your voice matters and I appreciate that you took a moment of your time to provide us with additional feedback. I can see how adding this option on your invoices when emailed to your client could help your business. We'll take this as a product suggestion. After all, updates and changes to QuickBooks are largely the results of feedback provided by users.

If I can be of any additional assistance please let me know by adding a comment below. I'll be sure to help you out.

Hi, I am having the same issue. Just wondering if it was updated? I would like to add a "pay now" button so that my customer can pay me through the invoice.

Thanks for joining us here, @DS211.

I have some information about the Pay now button. If you have active online payments on file, you'll have to select either Credit Card or Bank Transfer in the payments section before sending your invoice. This way, your customer will be able to see the Pay Now option.

Here's how:

1. Go to Invoices.
2. Tap Create invoice.
3. Enter the invoice details. Then, tick Payments towards the right portion of the invoice.
4. Choose either Credit Card or Bank Transfer (see image below).
5. Click Email.

If you've verified that you've already set up the payments on your invoices, please contact our Customer Care Support so we can investigate further. Please use this link to reach out: Contact QuickBooks Self-Employed Support.

In the meantime, you can record the payment manually by following the steps below.

1. Go to Invoices.
2. Locate the invoice that you'll want to record the payment with.
3. Click the drop-down arrow beside Send, and then select Mark as paid.

Here's how it looks like.

Feel free to browse this link here if you need help with other tasks in QBSE. It has our general topics with articles.

I'll be around if you still have questions or concerns with invoices. Drop them in the reply section below and I'll be happy to answer them for you. Take care and have a good one.

Hi, 

Thank you for your response. By verification, do you mean Quickbooks Bank Feed Request? I have sent that email today. 

Thank you for getting back to us, @DS211.

Allow me to provide some clarification on your concern and help you from there.

The Quickbooks Bank Feed Request means that you'll want to add your bank account to the list of supported banks in QuickBooks Self-Employed (QBSE).

However, I've read your previous post, and it talks about the Pay Now button. If you're trying to get that option, you'll need to activate the payments feature in your QBSE account. By doing so, please follow the steps below:

1. Sign in to your QBSE account.
2. Click Invoices from the left menu.
3. Select Create invoice.
4. On the New invoice page, go to the Get paid fast and free section and click the Set up payments link.
5. Then, follow the onscreen instruction to complete the process.

Just in case you need some guidance on categorizing your transactions in QBSE, you can read this article here.

Please know that I'm just a reply away if you need any further assistance managing your invoices.

Hi, 

Thank you for getting back to me. I am afraid I can't find a get paid fast and free option. it only allows me to wrote payment details but doesn't let me put any payment methods. 

Hello, @DS211.

Let me share additional information about how you can receive payments faster and for free using QuickBooks. 

You'd want to make sure to activate or setup your payments account as suggested by my colleague, @Mark_R. 

Once completed, you can received Bank Transfer payments for free. 

You can read through these articles to learn more information about managing your customer's payments:

• Find out when QuickBooks Payments deposits customer payments
• QuickBooks Payments FAQ

Feel free to get back to us if you have additional queries or concerns. I'm always here to help. Have a good one!

Hi, 

If you could please direct me on how to connect my Quickbooks self employed account to allow my employer to pay me through invoice

Hi DS211,

I understand that you wanted to set up a QuickBooks Payments account, so you can accept invoice payments online. Based on your responses, you've tried this using the steps that Shiella and Mark shared, but you couldn't get through the process.

At this point, I would recommend contacting our QuickBooks Payments team, so they can help you with the setup. They'll be available later from 6 AM to 6 PM PT.

I'm just around if you need more help about accepting payments online. Have a good day!