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I've created a project and it is not tracking all of the bills that I'm entering. Each bill is entered noting the project name. Most of the bills I've entered show in the Project Profitability Report (Accrual), but not all. I double-checked that the project name was chosen when entering the bills but they don't show. Have a lot of grief with Projects which I had to upgrade and incur additional expense to use.
So to recap: I enter bills noting the project they should be charged to and all bills do not show up in project reports. Any help would be appreciated.
Solved! Go to Solution.
Sometimes local internet cache files stored in the system can cause unexpected behavior in the product, @Lynn918.
We can perform some basic troubleshooting steps to fix this issue. This way, we can make that you're able to track all the bills that you've entered in QuickBooks.
Let's start by accessing your account through a private window. This a special mode where the browser doesn't record the browsing activity on the local device. You can access this by pressing these following shortcut keys:
Once done, go back to the Project Profitability Report and check if all the bills are now showing. If it works, we can go back to your regular browser and clear its cache. If not, we can use a different supported browser instead. This might be a temporary issue with QuickBooks and the current browser that you use.
Let me also provide you a link to check if your browser is compatible with QuickBooks: Fixit.intuit.com.
In addition, I've listed a guide on how you can track project costs and profits to make sure what you’re seeing is always accurate:
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around to help.
Sometimes local internet cache files stored in the system can cause unexpected behavior in the product, @Lynn918.
We can perform some basic troubleshooting steps to fix this issue. This way, we can make that you're able to track all the bills that you've entered in QuickBooks.
Let's start by accessing your account through a private window. This a special mode where the browser doesn't record the browsing activity on the local device. You can access this by pressing these following shortcut keys:
Once done, go back to the Project Profitability Report and check if all the bills are now showing. If it works, we can go back to your regular browser and clear its cache. If not, we can use a different supported browser instead. This might be a temporary issue with QuickBooks and the current browser that you use.
Let me also provide you a link to check if your browser is compatible with QuickBooks: Fixit.intuit.com.
In addition, I've listed a guide on how you can track project costs and profits to make sure what you’re seeing is always accurate:
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around to help.
Thank you. It worked after I cleared the cache. :)