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trinityak
Level 1

QB's Desktop Error Code (C=10000)

QB's Desktop Error Code (C = 10000).jpgDoes anyone know what QB's Desktop error code C = 10000 means? I get it when running a memorized report in QB's desktop.

 
 

 

 
 

 

 

5 Comments 5
topherfarrell
Level 3

QB's Desktop Error Code (C=10000)

I also just received this exact error for the first time today. I was trying to run an employee report.

Following.

JaeAnnC
QuickBooks Team

QB's Desktop Error Code (C=10000)

I understand the inconvenience of not having the reports feature function as expected, @trinityak

 

As per checking, there's an ongoing investigation into customers receiving error code C = 10000 when running reports in QuickBooks Desktop (QBDT). Rest assured that our engineers are already alerted regarding this matter and working diligently to deliver a fix.

 

In the meantime, it's best to contact our customer support team, so your account will be added to the list of impacted users. This way, you'll be notified via email if any new information becomes available. Here's how:

 

  1. Go to the Help menu and click QuickBooks Help.
  2. Select Contact Us.
  3. Enter a brief description of your concern, and click Continue.
  4. Sign in to your Intuit account, select Continue, then Continue with my account.
  5. Use the single-use code you received in your email and click Continue.
  6. Choose between Chat with us or Have us call you.

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Additionally, you may export your reports from QBDT and analyze them in Excel. Doing so allows you to freely include information crucial to your business.

 

We'll appreciate your patience as we work on this. Please let us know if you need any clarification about generating reports. The Community is open around the clock to assist you further. Take care.

Al104
Level 1

QB's Desktop Error Code (C=10000)

I'm having this error as well, its popping up after every action during payroll

Fiat Lux - ASIA
Level 15

QB's Desktop Error Code (C=10000)

@Al104 

How big is your file size?

 

Mark_R
Moderator

QB's Desktop Error Code (C=10000)

Thank you for raising your concern here in the Community, @Al104.

 

Our product engineers already resolved this issue and marked the investigation as closed. You'll have to update your QuickBooks Desktop to the latest release to get this fixed. Let me guide you how.

 

  1. Go to the Help menu, then select Update QuickBooks Desktop.
  2. Click  Update Now, then select Get Updates.
  3. Close and reopen QuickBooks once the update finishes.
  4. When asked to install the update, select Yes.
  5. When the installation finishes, follow the on-screen instructions.

 

I also suggest downloading the latest payroll tax table to stay compliant with paycheck calculations.

 

If you get the same result, I recommend contacting our QuickBooks Support Team. This way, they can investigate this matter again and provide additional troubleshooting steps. 

 

Just in case you want to run and customize payroll reports to view useful info about your business and employees, you can check out this article for more guidance: Run payroll reports.

 

Come back to this post if you have other concerns or follow-up questions about this. I'll be around to provide further assistance.

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