Thank you for bringing this to our attention, @khaled-babar.
Let's perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed pages, thus causing some unusual responses. Let's log in to your account using a private browser. This mode will not save any history making it a great place to identify issues in the browser.
Access your QBO account in a private/incognito browser. You may use these shortcut keys that I've listed below:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Then, open your account again. If it works, go back to your regular browser and clear the cache to delete stored site data and improve the system performance. Also, you can use other supported browsers. It could be that the one you're currently working on has a temporary problem with QuickBooks.
If you still wish to speak to our support team, you'll need to request a callback. Here's how:
- Log in to our QuickBooks Online test drive.
- Go to the Help (?) menu at the top right.
- Enter your concern, then select Let's talk.
- Click Contact Us to connect with a live support agent.
- Select Get a callback from the next available expert.
Lastly, please open this article to take note of our support and additional guidance: Support hours and types.
Feel at ease to let me know if you have other QuickBooks related concerns. I'll be here to assist. Have a great rest of the day.
