Hi Elaine95,
Thank you for taking the time to post today. Let me help you with your printing issue.
You'll want to reset the updates in your QuickBooks and try printing the form again. If the same thing happens, please contact our QuickBooks Desktop Support team so they can use more tools to check this further.
To update QuickBooks:
- Click on Help and choose Update QuickBooks Desktop.
- Go to the Update Now tab. You can select the Reset Update checkbox to clear all previous update downloads.
- Select Get Updates.
To contact Support:
- Click on Help.
- Choose QuickBooks Desktop Help.
- Choose Contact us.
- In the description field, enter a summary of the scenario and hit Continue.
- Click Message an agent.
You can also check about e-filing information and FAQs in this article: Create and file 1099s with QuickBooks Desktop.
Let me know if you have other questions in mind. Take care and have a good one!
