AP Aging Detail Report based on invoice date

As of 3/3/20, the QB online aging report shows the incorrect report. I ran aging report as of 1/31/20, the custom report still include the February 2020 invoices. QB please fix your issue. Thanks.

Hi there, @WG494.

Let's try to access your QuickBooks Online (QBO) account via a private or incognito window. This way, we can check if this issue is due to stored cache from the browser. Stored cache for a while can affect the performance of your QBO experience.

To start, here are the keyboard shortcuts to open a private or incognito window: 

• Google Chrome: Ctrl + Shift + N
• Internet Explorer & Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P 

If you're able to run the report without issues, then we'll need to delete the cache stored from the browser. This will prevents unusual behavior from your browser.

However, if this doesn't work, I recommend using another supported browser. This way, we can also check if this is a browser-related issue.

Also, you can check this article to learn more about customizing reports in QBO: Customize reports in QuickBooks Online.

I also recommend checking this great article that can guide you exporting reports to Excel: Export your reports to Excel from QuickBooks Online.

Should you need further assistance, you're always welcome to post here anytime. Have a great day!

What if you are using the app? I am having a similar issue. Days past due are not reflecting correctly in the AP aging detail report. How do I fix this? 

Thank you for joining on this thread, @SusyC.

Let's get your mobile app up and running by resetting the QuickBooks Application. This is the same as clearing the cache from your web browser. Let me guide you on how:

For Android device:

1. From More Options, then select the Settings tab. 
2. Choose the Refresh Data menu.
3. Hit Yes. 

For iOs: 

1. Go to the Help menu.
2. Select Reset App Data.
3. Click OK.

After that, please re-access the AP aging detail report to verify if it's already performing well. If the issue keeps going, let's uninstall and reinstall the app. To uninstall, please touch and hold the app, then click the Delete app button or Uninstall tab. Nothing to worry about uninstalling the app because it won't delete the transactions and subscriptions you have. 

Once done, you can now reinstall the app. For the detailed steps, please check this article: How to download the QuickBooks Online mobile app.

To know more about the features available using the mobile app, check out this link: GET HELP.

Don't hesitate to leave a comment below if you have a follow-up question in your account. I'm always here to help. Keep safe.