Can someone help fix the budget grid?

Hi MikeyMTOH. Sometimes this can happen whenever the zoom setting on your web browser gets changed. Here's how you can change it back and view the screen correctly:

1. On the upper right, select the 3 Dots
2. From the menu icon(3 dots), locate the Zoom option.
3. Select the - minus button 

Once you get the zoom adjusted you should be able to see the entire screen. If not, check out this article on what to do when you're unable to see the entire page in QuickBooks Online. Look for the section about your computer settings for instructions how to ensure your computer settings are interfering with the view of the web page either. Let me know if this helps. Or if you have more questions, just let me know I'm always glad to help. Have a great day. 

Changing the zoom in Google Chrome increases or decreases the size of the characters, but does not move the column left or right.  The cents are still cut off by the vertical scroll slider.  I am working on a 34" monitor at 2560 x 1080 at 100% zoom.  Adjusting those settings also does not move the column left or right.

Changing the browser to 100% only increases the distance from the account codes and the numbers.  Actually making it harder to follow across the screen while not adjusting the issue.

I know it is trivial but very annoying user interface problem.

I understand how frustrating it is going through multiple troubleshooting steps and not having any of them work can be a real pain, MikeyMTOH.

I appreciate you performing the troubleshooting solutions provided by my colleague. Adjusting your computer/zoom settings is one of the solutions we need to perform in resolving the entire page issue. 

There are three possible reasons causing the page not to load properly in QuickBooks Online (QBO). Among these are:

• Your company name might have special characters that are not allowed.
• There may be two or more dollar signs ($$,$$$, etc) in any ist or transaction.
• You are simultaneously accessing your account with more than one browser tab. 

Before performing some troubleshooting steps, let's clear the cache to delete those temporarily stored files and browsing history. Sometimes overtime collection of data can create corruption or unusual behavior in QBO.

Once done, follow the steps and details in this article to troubleshoot the issue: QuickBooks Online doesn't load correctly or has blank pages. 

If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue.

Here's how to reach them:

1. Go to the Help icon on the top right. 
2. Enter your concern in the search field.
3. Choose Talk to a human.
4. Click the OK. To get you to the right human, in a few words, tell me what you need help with option and tap I still need a human. 
5. Press Contact us.
6. Tick Continue. 
7. Choose Message an agent or Get a callback.

Visit our QBO Helpful Articles page for more insights about running your business in your account.

Feel free to go back to this thread if you need anything else in QBO. I'll be here to answer them and assist you further. Have a great day ahead. 

These steps did not fix the problem.  I have also tried on a second computer and on a different browser.  I have not had time to call on this.

Thanks for the response, @MikeyMTOH.

If the troubleshooting doesn't work and if you don't have the time to take a phone call, there's another option to reach a technical support agent to fit your schedule. You can start a chat with an agent and they have the same tools as the phone support agent. When you reach out to them, they can start a screen-share with you and further investigate the issue. Here's how to get in touch through chat:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?), then select Contact Us.
3. Enter your concern, then press Let's talk.
4. Pick Start a chat option to connect with an agent. Please refer to this article for support hours.

Additionally, you can go to this link to get connected with a chat support agent: QuickBooks Online Chat Support.

Please keep me updated here on this thread. Take care!